Frequently Asked Questions

Solutions to common issues related to TaxationE Invoice Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How many minimum and maximum digits are required for HSN codes in BUSY for e-invoicing?

Turnover above Rs. 5 crore must use 6-digit HSN code for all invoices. Turnover less than or equal to Rs. 5 crore must use 4-digit HSN code for all the B2B invoices.
Maximum HSN digit limit is 8 .

Why am I unable to create login credentials in the ebay bill portal?

We won't be able to guide you on how to create E-way bill login credentials.For this, you'll need to consult with your tax consultant or a Chartered Accountant.We can only provide you with information related to BUSY Accounitng Software.

How do I create a GSP ID on the E-Invoice portal?

To create a GSP ID on the E-Invoice portal, you need to register on the portal and enable the E-Invoice option. Once enabled, you can create a GSP ID by entering the required details and following the registration process.

Are there any penalties for not complying with e-invoicing norms?

Yes, there are some penalties for non complying with E-invoice norms If party eligible.
GST e-invoicing in India will become mandatory for all businesses with an annual turnover of over 5crores starting August 1, 2023. The previous threshold was 10crores.

How do I get a digital signature dongle for e-invoicing?

BUSY can generate e-invoices that are automatically digitally signed by NIC-IRP. Further, you can also digitally sign your invoices from BUSY using a digital signature dongle. To get a digital signature dongle you can concern with your tax consultant.

How can i modify the E invoice in BUSY?

E invoices cannot be modified once generated. To rectify or change incorrect data entries, the existing E invoice needs to be canceled. Subsequently, a new voucher with an E invoice can be created, assigning it a different document number.

I filled out the e-invoice form but it says the application is BUSY. How long do I need to wait before e-invoice generation will work?

There is no specific time frame for e-invoice generation to work after receiving an "application is BUSY" message. It depends on the reason for the message and the system's processing speed. So you have to wait for sometime.

While generating e invoice of an export invoice showing pincode and state error. What should i do?

If you are facing pincode and ship to state code error when generating e invoice of an export invoice, then you should you have mentioned correct pincode in the transport details window which belongs to the state mentioned.

I want to modify an existing bill to remove the e-invoice. How can this be done?

Yes, you can modify an existing bill to remove the e-invoice by following below steps:
Step : 1 Go to Transaction
Step : 2 Modify desired transaction
Step: 3 No, the option of E-Invoice
Step: 4 Remove IRN Number and save invoice

How much time does it take to reflect an e invoice in GST portal?

The documents such as invoices, debit notes, credit notes are reported on the IRP* are transmitted electronically to the GST system two days after generation & are auto-populated in the respective tables of the GSTR-1 of such taxpayers
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