Frequently Asked Questions

Yes, BUSY offers trainings on using E-invoice/E-way bill features. BUSY conduct webinars timely on different topics to check webinar you can visit our website busy.in. YouTube channel BUSY and also provide user's manual

If you are facing bill to location error while generating e invoice in BUSY, you need to update station in the party master and in the To place field in transport details window.

If You want to Know why pincode mandatory for party location while generating invoices & its minimum Length:
 1.Pincode is Mandatory According to Government Guide Lines.
 2.The Length of Pincode is 6 digit.

The BUSY removing special characters while generating E-Way bills, E-Invoices, and GST returns is likely a feature designed to ensure that the data you submit complies with the requirements of the GST portal.

If you want to save a generated e-invoice so you can print it later you need to save it as pdf otherwise you will not be able to print it after 48 hours

The error sometimes occurs when the GSP server experiences downtime. To address this, you can configure DUAL GSP Configuration with BUSY. If the Pinnacle server is down, it will automatically redirect to Webtel.

E invoice is compulsory for the companies whose turnover in preceding financial year has cross the threshold limit. If your company turnover is above 5 crore then you need to generate E invoice.

When you cancel an e-invoice from BUSY, it should ideally reflect in the portal in real time. However, it may vary depending on factors such as the processing time of the government portal.

To copy GSP id in gsp configuration
 Follow these guideline;
 1.If you are unable to copy-paste the GSP configuration ID and password,
 2.can manually enter in the respective fields in the GSP configuration.

Invoice value is not mandatory for e-invoicing your turnover will be check. If your turnover is above 5 crore from financial year 2017-18 to 2022-23 then E-invocing for every B2B transaction is mandatory.