Frequently Asked Questions

The details captured in e-invoices generated in BUSY include party details (such as name, address, and GSTIN), invoice number, invoice date, item details (including description, quantity, rate, and tax details), and total invoice amount.

To access the billing API in BUSY, you need to enable API access on the GST portal. Once API access is enabled, you can use the API to integrate billing functionality into the software.

In accordance with GST regulations, penalties may be levied in case of failure to generate E-invoices. For further guidance, you can reach out to the GST portal helpdesk or consult with a tax professional.

For cancel e-invoice please open selected voucher of which e-invoice you want to cancel press on cancel and mention then click yes you want to cancel e-invoice on government portal mention reason and cancel.

The reason you may be unable to generate e-invoices despite having an annual turnover above the threshold could be due to incorrect configuration for e-invoices. It is recommend to check e-invoice configuration settings

If the E-Invoice and SMS option is not showing in BUSY, then first confirm the BUSY model which you are using. In the Basic model no option for E-invoice generation and SMS configuration.

Yes, you can generate invoices first in BUSY and push them to the portal later. There is no specific time limit for uploading the invoices to the portal after generating them in BUSY.

If you are facing issue with e invoice generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

To get help with issues in e invoice feature in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

You have two options to check the correctness of the details for E Invoice generation. You can either click on Check Possible Errors or review the E Invoice Details window before generating it.