Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice print
How do I configure BUSY to automatically generate e-way bill along with e-invoice generation? What settings need to be enabled?
To Configure automatically Ewaybill along with Einvoice you need
to follow the steps
Step1 Go to the administration menu and click on configuration
Step2 Click on Feature Options
Step3 Click on GST VAT option
Step4 make sure that Required Ewaybill Option is Y
Step5 Add location and pincode for Ewaybill generation and set
Limit if any required
Step6 select the gsp to generate Ewaybill along with Einvoice
Step7 from Voucher series configuration Make sure to enable
Generate Ewaybill after saving voucher option
I am getting errors while trying to generate e-invoice in BUSY. What should I do?
If you getting errors while trying to generate e invoice in BUSY. To fix this, follow the below step:
Step 1: You should check the possible error before generating the e invoice for that particular part of your GST invoice and make sure no error is shown in the Check Possible Error Window.
Step 2: After ensuring the 'NO' invalid transaction is there,
Step 3: Proceed to e invoices for GST invoices, and then it will generate successfully without an error.
E-invoice not downloading or saving after generation. What to do to save/download?
If you want to Save/Download/print an E-Invoice in BUSY, follow these steps:
Step 1: Go to the Transaction tab and select GST Miscellaneous Utility.
Step 2: Then select E-way Bill & E-Invoice Management and choose Generate/Print E-Invoice.
Step 3: Select the voucher series and date, click on Load List then select the invoices and print the E-Invoice.
Step 4: All the E-invoices open in the browser/PDF reader, and then you can download the E-Invoice in PDF format.
How do I ensure the e-invoice displays the correct shipping and billing party names and addresses?
To ensure the e invoice displays the correct shipping and billing party names and addresses, follow these steps:
Step1 : Ensure you've selected the correct transaction type, which should be Bill to Ship to.
Step2 : With the correct transaction type, the e invoice will automatically display both billing and shipping party names and addresses as expected.
Step3 : In case of transcation type selected wrong, you should check transaction type is bill to ship to, so it come automatically.
How to ensure the E-invoice acknowledgement number prints on GST bills in BUSY?
To ensure that the E-invoice acknowledgement number prints on GST bills in BUSY,
Step1: Go to administration menu.
Step2: Select on configuration and click on feature and options
Step3: Click on invoice, document and printing options
Step4: Click on standard and choose the voucher type as sale
Step5:enable the print acknowledgement number in invoice
Step6: Save the configuration
Step7: Now generate e-invoice and print acknowledgement number show in GST bill of BUSY.
Auto token showing while printing e invoice. How can I fix this?
To fix the issue of auto token for printing you can follow the steps.
Step 1. Go to administration menu click
Step 2. Configuration click
Step 3. Features or options click
Step 4. Gst or vat click
Step 5. Click on gsp configuration
Step 6. Ensure that the gsp user id and password is correct, if not then correct it.
Now after cheking configuration you can print the e invoice.
The e-way bills I generated are not syncing from the other software to BUSY. What could be the reason?
The reason why the e-way bills are not syncing from the other software to BUSY could be due to a compatibility issue or a technical problem with the syncing process. It is recommended to check the settings and configurations of both the other software and BUSY to ensure they are compatible and properly connected for data syncing. Additionally, contacting the customer support of both software providers for further assistance would be beneficial in resolving the syncing issue.
I need the QR code resized in my invoice design. Is there any way to edit just that part after the design is finished?
Yes There is a way to edit just the design QR code to change the QR code size you need to follow the steps
Step1 Go to administration menu and click on configuration
Step2 Click Invoice document printing option and select advance
Step3 select the voucher type and select the existing format in which you need to make changes
Step4 Go to the header or footer option where the QR code field Exist
Step5
I want to cancel an invoice but the cancellation is not going through. What should I check or try to resolve this?
To cancel the invoice you need to follow the steps
Step1 go to transaction menu and click on sales and then list
Step2 select date range and ok
Step3 select the voucher which you want to cancel in modify mode
Step4 on the top right of voucher module you will see a cancel option
Click on it and fill the reason of cancellation . You can also use shortcut key Control and X together to cancel invoice.
I want to print the invoice from BUSY. How can I ensure the IRN number and QR code are printed on the invoice when printing from BUSY?
To print QR code and IRN number on BUSY invoices then please follow below steps :
Step 1: Go to Administration.
Step 2: Go to Configuration.
Step 3: Then go to invoice/Document printing.
Step 4: Go with standard format and select Invoice.
Step 5: Then configuration window will appear, here you need to specify Y for Print E-invoice QR code and Print E-inv.IRN/Ack No./Ack.Date Options.
Step 6: Save the configurations and check the preview.