Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice print
I want to print e-invoice through T printer connected to BUSY but the printout format is incorrect. How to resolve this?
To print an e invoice through a T81 printer connected to BUSY, follow these steps:
Step 1: The printer choice is not specific; you can use any printer, including T81, or any other printer.
Step 2: The E invoice format used is the default government format.
I entered the invoice date and voucher number but the e-invoice still isn't displaying. What am I doing wrong?
It is possible that there may be an error in the e-invoice generation process. It is recommended to check all the details entered and try generating the e-invoice again. If the issue persists, it may be necessary to contact customer support for further assistance.
The Opration timed out While printing E-Invoice
If you get an error while generating an invoice or an eway bill, use the Opretion Time Out feature.
Switch GSP to either only Webtail or Pinacle if there is still an issue facing Generate.JSON file and upload from Govt Poral for the time being.
The e-invoice I generated is not showing in the portal after days. What could be the issue?
After generating of Einvoice it showing only for 2 days in E invoice
portal and after 2 days its automatically remove from Einvoice portal
but it would be show in the Current period B2B invoices list in GST portal
of GSTR 1 .
When I generate an E-Invoice, the item details seem to get clubbed together into one line. How can I avoid this clubbing and keep the item details separate?
To avoid clubbing together into one line, when you are going to generate an e invoice, you have to specify NO in the option of Do not club item details in the Automatic E invoice IRN generation window while generating an e invoice.
I generated an e-invoice but did not save or print it. How can I retrieve and save the PDF copy of the e-invoice again?
To Retrieve and save PDF copy of E invoice you need to
follow the steps
Step1 Open the Voucher in modify mode and save
Step2 after saving a Einvoice print option will appear Press Yes
Step3 print the einvoice or save in PDF
Why am I getting an error that says "Connection is showing" when trying to print invoices? How do I resolve this?
To solve the error that says Connection is showing when trying to print invoices, you can check While printing of E invoivce make sure in your system internet is connected because when we print E invoice it necessary of connection on internet.
I am facing issues with AirDrop while trying to print invoices. How can I fix this?
"To resolve the printing of E-invoice issue in BUSY, you can try the following steps:
Step 1: Install .Net frame work file from control panel.
Step 2: Delete all temp files from BUSYwin folder.
Step 3: Set Default Browser to google chrome.
How to print an invoice generated more than hours ago in BUSY, despite the hour limit?
The limit for printing an E-invoice is 48 hours. It is not possible to print an invoice generated more than 48 hours ago in BUSY, as the 48-hour limit has passed. The invoice can only be printed within 48 hours of generation.
What should I do if the GSTIN printed on my e-invoice is wrong?
If your company’s or the party’s GSTIN is wrong, you will not be able to generate an e-invoice or its print. To correct the GST number, you need to validate it in the party master and correct it if required.