Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice print

FAQs

I am unable to generate QR codes for my invoices in BUSY. The QR codes are not showing up. What should I do to resolve this?

 To generate QR codes for your E invoices in BUSY, you need to follow the below steps:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make sure that your QR code print option is...

I am unable to generate QR Code or printed invoices in BUSY. What should I check to resolve barcode printing?

 To generate barcodes or printed invoices in BUSY. you need to follow the below steps:
Step 1: To print QR codes on your sales invoice from BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make sure that your QR code print option is...

I am unable to generate e-invoices from BUSY. What do I need to configure to enable e-invoice generation?

 To generate e invoices from BUSY, then you need to follow the below steps:
Step 1: To generate e invoices from BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make sure that your QR code print option is enabled in the Sales invoice...

How can I generate E-invoices from the standard version of BUSY?

 To generate e invoices from the standard version of BUSY, you can follow these steps:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make sure that your QR code print option is enabled in...

What steps should I follow to print GST compliant invoices from BUSY?

 To print GST compliant invoices from BUSY, follow these steps:
Step 1: To generate an GST compliant invoices in BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make sure that your QR code print option is enabled in the Sales invoice bill print...

I already have e-waybill enabled in BUSY but now need to also start generating e-invoices. What configuration do I need to do in BUSY for this?

 To enable E invoice generation in BUSY and follow the necessary steps for configuration and invoice generation,
Step 1: Enable E Invoice Option:
Navigate to Administration in BUSY.
Go to Configuration and select Features Options under GST VAT.
Locate the E invoice Required option and set it to Y to...

Why would invoice printing and PDF generation fail to work in BUSY even though the options are present?

 If invoice printing and PDF generation fail to work in BUSY even though the options are present, you can try the following steps to resolve the issue:
Step 1: Check PDF Viewer Software, Ensure that you have a PDF viewer software installed on your computer, such as Adobe Acrobat Reader....

The print preview and PDF download options are present in BUSY but not functioning when I try to use them. What could be the reason?

 If print preview and PDF download options are present in BUSY but not functioning, you can try the following steps to resolve the issue:
Step 1: Check PDF Viewer Software, Ensure that you have a PDF viewer software installed on your computer, such as Adobe Acrobat Reader. The software needs...

Do I need to register separately on the e-invoice portal if I already have e-waybill integration enabled in BUSY?

 To enable E invoice in the E invoice portal, follow these steps:
Step 1: Visit the E invoice Portal, Go to the E invoice portal's website, which is typically provided by your country's tax authority. In your case, the website is https: einvoice1.gst.gov.in .
Step 2: Access the Registration Tab,...

How can I print only the E-invoice and not the EV bill in BUSY as I have already printed the EV bill separately?

 To print only the invoice and not the E way bill in BUSY, you need to follow the below steps:
We have two options to print:
First Option:
Step 1: Open the specific sale invoice voucher for which you want to print the e invoice.
Step 2: Access the transport...

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