Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice print

FAQs

Why is the e-invoice not getting generated even after I selected "Yes" for e-invoice generation in the sale bill?

 To generate e invoices in sale bills, follow the steps below:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code...

I am unable to generate an invoice in BUSY. It shows an error message. How can I resolve this?

 To generate an invoice in BUSY Follow the steps below:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print...

I am unable to generate e-invoices from BUSY. What do I need to do to generate e-invoices?

 To generate an invoice in BUSY Follow the steps below:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print...

I am unable to generate the invoice from the BUSY portal. What should I do?

 To generate an invoice in BUSY Follow the steps below:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print...

I have already generated and print the e-invoice but need to access it again. How can I view or print the previously generated e-invoice on the portal?

 To view or print the previously generated e invoice on the portal, you need to follow the below steps:
First, confirm whether the e invoice was generated from BUSY or the e invoice portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step...

I want to generate an e-invoice along with a physical invoice. What is the process to do this?

 To generate an e-invoice along with a physical invoice, you need to follow the below steps:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that...

The software is not allowing me to generate only the E-invoice without e-way bill. Is this expected behavior?

 To generate only the invoice without e-way bill, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print...

I am unable to see the BB e-invoice option under GST in BUSY. What should I do to generate BB e-invoices from BUSY?

 To see the B2B e-invoice option under GST in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR...

I need to regenerate an e-invoice with some corrections. What is the step-by-step process to modify and regenerate e-invoices?

 To regenerate an e-invoice with some corrections, you need to follow the below steps:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR...

What is the process to start generating e-invoices from BUSY? A step-by-step guide would be helpful.

 To to start generating e-invoices from BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option...