Frequently Asked Questions

If E-way bill details are missing in BUSY invoices, you can take the following steps to address the issue:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: A transport window will appear before saving the invoice, Update the E way bill number and date in its fiels and save the invoice.

To resolved the error in while generating an e-way bill, you can try the following steps: 
Step 1: Ensure that internet connectivity should be stabl;e
Step 2: Verify the GST number and other details of the parties involved
Step 3: GSP ID and password should be proper
Step 4: Make sure that transporter details are accurate.
Step 5: Ensure that all the mandatory fields are filled correctly 
Step 6: Check the posssible error in data entered

While Generate Einvoice if showing mismatch Location check below step 
 Step 1: Go to Administration click on master modify the account name 
 Step 2: after select master Click on Validate GSTIN online tab 
 Stap 3: Check Party Address Station and pincode 
 Step 4: While Generate Eway bill in Transport details Windows Check same Station and pincode 
 Step 6: after check above step generate ewaybill issue will resolve

For cancel voucher and e-way bill follow these steps:
step 1: Go in transaction choose voucher type like sale
step 2: Go in modify and mention voucher number and open voucher
step 3: Click on cancel or press control x 
step 4: Mention cancellation narration and press enter then show cancel e-way bill on government portal
step 5: Mention y then give reason and remarks and click on ok
step 6: Cancel voucher and e-way bill successfully.

After successfully generating an e-way bill, an option will prompt to print the e-way bill then select Yes to this option, and proceed to either save it as a PDF file or directly print it from the software.
Moreover, If you are unable to generate e-way bill and error arise as the distance between the pincode is too high then sprcify pincode as 0 in the given field in transport detail window

Please follow the below steps for updating company place and pin code for E way purpose :
 Step 1: Go to Administration 
 Step 2: Then click on Configuration
 Step 3: Select the features and option menu tab
 Step 4: Then click on GST/VAT tab 
 Step 5: Mention From place and pin code of company in E way bill configuration
 Step 6: Save the configuration and generate e way bill

To resolve the issue, you need to cancel voucher in BUSY , follow these steps for cancel voucher in BUSY: 
1. Go to transaction and select voucher type and open voucher in modify.
2. To cancel voucher press ctrl or alt+x then mention cancellation narration then click on OK.
3. One more window is appear do you want to cancel e way bill on Government portal specify Yes then mention reason for cancellation.

To link GSTIN with e-invoice portal then enable E-invoice management option for your GSTIN in the e-invoice portal 
 If your GSTIN not validate:
 Step 1: Ensure that extra space will not be mentioned in the GSTIN field 
 Step 2: Check your internet connection is working stable 
 Step 3: Disable firewall and antivirus as it might be blocked BUSY
 Step 4: Exclude BUSYwin.exe from antivirus if any

To fix the Amount for Generation of E-way bill limit in BUSY, You can follow the given steps : 
 Step 1. Go to Administration 
 Step 2. Then click on Configuration 
 Step 3. Select Feature and option 
 Step 4. Then click on GST/VAT 
 Step 5. Now click on E-way bill configuration and for central or local transactions you can specified the Amount Limit as per your requirements.

To generate an e-way bill for a shipment moving from Delhi to Mumbai port by roa,you need to follow these steps: 
Step 1: Create a voucher for intra state by selecting the Sale type IGST 
Step 2: Mention the all required details for e-way bill in Voucher 
Step 3: In transport window select the Mode of transport Road
Step 4: Save this details and review the information entered and click on Generate