Frequently Asked Questions

To resolve this error,you can follow given steps:
 Step 1:If this error is showing while entering a voucher,you can go to the party master,Press + M in party master,open it in modify mode,
 Step 2:Here you need to mention location,pincode and address should be more than 3 character.
 Step 3:You need to check in billing shipping window address and loaction should be 3 character.
 after check all those things error will be resolve.

If you face issue in generating E-way bill after configuration the follow the below mentioned steps: 
Step 1: Press F2 and then click on Voucher Series Configuration
Step 2': Select the voucher type and the select the series 
Step 3: Click on Voucher Configuration and there is a option Generate Way bill after saving Enable that option and also enable Transport detail from the same window 
Step 4: Click on Save or Press F2

If you want to change the bill from and dispatch from addresses then please follow the
 given steps
 Step 1: While saving invoice you get a window of transport details.
 Step 2: In transport details there is a option of transaction type select it to Bill from 
 dispatch from.
 Step 3: Then turn dispatch details required then enter details in the field of dispatch
 details then proceed to generate with change.

Your company address is the origin address in the eway bill and your party or shipping address is the destination address. 
To update your company address, do this:
Step 1: Go to Company menu and click on Edit Company.
Step 2: Check your Address and update it if required and save changes.
Further for destination address you have to update it in party master or in the billing shipping window at the time of voucher creation.

If showing operation timed out while generating ewaybill then follow the steps 
1 go to administration menu and click on configuration then click on feature option 
2 Click on GST VAT option and click on GSP configuration 
3 check the gsp validating or not if not validation then freeze the gsp from portal 
and create a new ID password for the same GSP 
4 or you can switch default GSP for generating Ewaybill

To troubleshoot and resolve issues with E-Invoice generation after updating party master details in BUSY, you can follow these steps: 
 Step1. Check the updated party master details to ensure they are correct and complete.
 Step2. Verify that the party master details include the necessary information required for E-Invoice generation, such as GSTIN, address, and station and pin code.
 Step3. Ensure that the party master details are saved and updated in the system.

To create GSP id and password on E way bill portal, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.

To validate all item's HSN in one go, you can follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
Step 3: You can validate HSN and check item has valid or invalid HSN codes.
Step 4: If you found any item which also include in your bill then you can correct HSN code after open it.

To register on the e-Way bill portal as a new user, you'll need to follow these steps: 
Step 1: Visit the e-way bill portal at ewaybill.nic.in 
Step 2: Click on "e-Way Bill Registration" under the "Registration" tab 
Step 3: Enter your GSTIN number and click "Go" 
Step 4: Fill out the e-way bill registration form with your details 
Step 5: Verify your mobile number with the OTP sent to the registered mobile number

To check the GSP ID is correct or not , you can follow the below steps:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and in gsp configuration check by validate ID
Step 3: If id not validating then go to Ewaybill portal then login
Step 4: Select registration option then for GSP and ention OTP 
Step 5: Check your gsp ID mention there should match ID mentioned in BUSY