Frequently Asked Questions

If you face issue in generating E-way bill after configuration the follow the below mentioned steps: 
Step 1: Press F2 and then click on Voucher Series Configuration
Step 2': Select the voucher type and the select the series 
Step 3: Click on Voucher Configuration and there is a option Generate Way bill after saving Enable that option and also enable Transport detail from the same window 
Step 4: Click on Save or Press F2

If you want to change the bill from and dispatch from addresses then please follow the
 given steps
 Step 1: While saving invoice you get a window of transport details.
 Step 2: In transport details there is a option of transaction type select it to Bill from 
 dispatch from.
 Step 3: Then turn dispatch details required then enter details in the field of dispatch
 details then proceed to generate with change.

Your company address is the origin address in the eway bill and your party or shipping address is the destination address. 
To update your company address, do this:
Step 1: Go to Company menu and click on Edit Company.
Step 2: Check your Address and update it if required and save changes.
Further for destination address you have to update it in party master or in the billing shipping window at the time of voucher creation.

If showing operation timed out while generating ewaybill then follow the steps 
1 go to administration menu and click on configuration then click on feature option 
2 Click on GST VAT option and click on GSP configuration 
3 check the gsp validating or not if not validation then freeze the gsp from portal 
and create a new ID password for the same GSP 
4 or you can switch default GSP for generating Ewaybill

To troubleshoot and resolve issues with E-Invoice generation after updating party master details in BUSY, you can follow these steps: 
 Step1. Check the updated party master details to ensure they are correct and complete.
 Step2. Verify that the party master details include the necessary information required for E-Invoice generation, such as GSTIN, address, and station and pin code.
 Step3. Ensure that the party master details are saved and updated in the system.

To create GSP id and password on E way bill portal, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.

You can take some steps in BUSY to resolve the error Reason Blank
Step 1: Go to administration and then click on Configuration. 
Step 2: Now click on Feature and option and then click on GST VAT.
Step 3: Now click on GSP Configuration and set default as Webtel and then check by generate E-Way bill if issue persist then set default GSP as pinnacle otherwise you can create new GSP from E-way bill portal.

To resolved issues with your E-way bill generation you can follow below mention steps: 
Step 1: Check the error messages or notifications that may indicate the cause of the issue.
Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely.
Step 3: Verify that the transporter details and GST information are accurate and upto date.
Step 4: Ensure that Station and Pincode in party master are filled correctly.

To resolved issues with your E-way bill generation you can follow below mention steps: 
Step 1: Check the error messages or notifications that may indicate the cause of the issue.
Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely.
Step 3: Verify that the transporter details and GST information are accurate and upto date.
Step 4: Ensure that Station and Pincode in party master are filled correctly.

Here's a simplified step-by-step guide to troubleshoot and fix party address issues when generating an e-invoice in BUSY: 
 Ensure you have the correct Address, station, and pin code entered in the party master. 
 Check for Completeness 
 Make sure all necessary address details are filled out to avoid errors during e-invoice generation. 
 By following these steps, you can troubleshoot and fix party address issues while generating an e-invoice in BUSY.