Frequently Asked Questions

To resolve the issue, you need to cancel voucher in BUSY , follow these steps for cancel voucher in BUSY: 
1. Go to transaction and select voucher type and open voucher in modify.
2. To cancel voucher press ctrl or alt+x then mention cancellation narration then click on OK.
3. One more window is appear do you want to cancel e way bill on Government portal specify Yes then mention reason for cancellation.

To link GSTIN with e-invoice portal then enable E-invoice management option for your GSTIN in the e-invoice portal 
 If your GSTIN not validate:
 Step 1: Ensure that extra space will not be mentioned in the GSTIN field 
 Step 2: Check your internet connection is working stable 
 Step 3: Disable firewall and antivirus as it might be blocked BUSY
 Step 4: Exclude BUSYwin.exe from antivirus if any

To fix the Amount for Generation of E-way bill limit in BUSY, You can follow the given steps : 
 Step 1. Go to Administration 
 Step 2. Then click on Configuration 
 Step 3. Select Feature and option 
 Step 4. Then click on GST/VAT 
 Step 5. Now click on E-way bill configuration and for central or local transactions you can specified the Amount Limit as per your requirements.

To generate an e-way bill for a shipment moving from Delhi to Mumbai port by roa,you need to follow these steps: 
Step 1: Create a voucher for intra state by selecting the Sale type IGST 
Step 2: Mention the all required details for e-way bill in Voucher 
Step 3: In transport window select the Mode of transport Road
Step 4: Save this details and review the information entered and click on Generate

If you're trying to cancel an e-invoice in BUSY, but it says "invoice not active," follow these steps: 
 Step 1:Check the status of the invoice on the e-invoice portal. 
 Step 2:It's possible that the invoice has already been canceled, either through BUSY or on the e-invoice portal. 
 By checking the status on the portal, you can determine if the invoice is still active or has already been canceled.

If you are getting blank pin code error at E way bill generation from BUSY , follow these steps:
Step 1: Open the relevent invoice in modify mode.
Step 2: Press Alt+M at party master to access in modify mode.
Step 3: Update station and pin code in account master and save the master.
Step 4: Update station and pincode in transport window during voucher entry, then save the invoice and generate E Way Bill.

In BUSY, You can update station and pin code in party master by which data will pick automatic in transport details window during voucher entry.
To update station and pincode in party master, follow these steps:
Step 1: Go to administration then click on master menu
Step 2: Choose account option then select modify tab and select the required master.
Step 3: Specify the station and pincode in its relevant field and save the master.

To add pincode and place details for your business in case of E-waybill generation follow these steps:
 Step 1: Go to administration menu
 Step 2: Then click on configuration button
 Step 3: Then click on features & option
 Step 4: Then click on GST/VAT
 Step 5: Then select E-waybill required option as y to enable this
 Step 6: Then from config option you can specify the place and pincode for E-waybill

To generate e-way bill for sales return in BUSY, You should follow below steps:
 Step 1: Go in administration.
 Step 2: Then select configuration.
 Step 3: Under it select voucher series configuration.
 Step 4: Then click on releavnt vouhcer type and series.
 Step 5: Go in voucher configuration option.
 Step 6: Enable the option of input transport details and generate e-way bill after saving.
 Step 7: Save and proceed for generation.

Yes, there are common mistakes to avoid when entering data to generate bills. Some of these mistakes include entering Incorrect party names, voucher no., sales / purchase type, GST no., items' price,add supplier bill no.properly and ensured that entered data matches the bill received, special charecter should not be used in voucher no.and in party address.
Note: To avoide these errors timely check Junk Charecters and Incomplete Voucher after taking data backup