Frequently Asked Questions

If you want to generate e way bills for client then please follow the 
given Steps
Step 1: You just need to enter the bill in the name of the client 
Step 2: Then enter the all required details of the bill and save.
Step 3: Then enable the e way bill option in transport window. 
Step 4: Then generate in this way you can generate e way bill for sub 
 contracter.

You can not generate Previous year E invoice as you have File your GSTR Returns for previous year but if this is April month and your generating e invoice for march month and GSTR 1 is not file yet then you can generate E- Invoice
 To Reolve duplicate number error you need to change voucher number as already exist in previous invoice. after correct voucher number you can generate e invoice.

These are Mandatory for E invoice: 
 1- Party master should be fill by Gst No. 
 2- GST No should be active both to party and from party. 
 3- Transport Window E Invoie required should be yes. 
 4- Station and Pincode should be mention in Transport window. 
 These are Optional for E invoice: 
 1- Transport Name and Transport Id and GRR NO. 
 2- Vehicle no.

Yes, you can cancel E-way bill and regenerate in BUSY 
If you want to cancel only E-way bill not the voucher so you need to cancel the E-way bill from portal 
If you want to cancel E-way bill with voucher then can cancel from BUSY also with CTRL+X and add the reason of cancellation and cancel the voucher and E-way bill.
You can regenerate the new E-way bill with new voucher number.

To deactivate the E-Way Bill service, you can follow these steps:
Step 1. Log in to your E-Way Bill portal account.
Step 2. Go to the 'E-Way Bill' section or 'E-Way Bill Services' tab.
Step 3. Look for the option to deactivate the E-Way Bill service.
Step 4. Click on the option and follow the prompts to confirm the deactivation.
Step 5. Once deactivated, the E-Way Bill service will no longer be active for your account.

To ensure Gst details are correctly configured in BUSY then follow the below steps:
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to mention correct Gst no. In the given field of GSTIN
 Step 6: Then click on Ok button and save the configurations

To use locked or cancel voucher after cancel e-way bill you can follow some steps:
Step 1: Go to the trancation and click on required voucher 
Step 2: Now click on modify voucher and then click on Active option on top of Right side and your will activate and you can entry on that voucher no. and also can generate e way bill again on the same no. after cancel. 

If you are cancelling the E way bill, you must provide a reason in remark field for Cancellation.
To cancel the E way bill from BUSY,follow these steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and provide a remark for the cancellation.

If you want to print an E-Invoice in BUSY, follow these steps:
 Step 1: Go to the Transaction tab and select GST Miscellaneous Utility.
 Step 2: Then select E-way Bill & E-Invoice Management and choose Generate/Print E-Invoice.
 Step 3: Select the voucher series and date, click on Load List then select the invoices and print the E-Invoice. 
 Note : You can Print E-invoice within 48 Hrs After generating it.

If the e-way bill shows "no records found," it means that there is no matching record of the e-way bill in the system. In such cases, you may need to check if the e-way bill number was entered correctly or if there was an issue with the generation or transmission of the e-way bill. It is recommended to verify the details and try generating a new e-way bill if necessary.