Frequently Asked Questions

If you want to generate e way bills for client then please follow the 
given Steps
Step 1: You just need to enter the bill in the name of the client 
Step 2: Then enter the all required details of the bill and save.
Step 3: Then enable the e way bill option in transport window. 
Step 4: Then generate in this way you can generate e way bill for sub 
 contracter.

You can not generate Previous year E invoice as you have File your GSTR Returns for previous year but if this is April month and your generating e invoice for march month and GSTR 1 is not file yet then you can generate E- Invoice
 To Reolve duplicate number error you need to change voucher number as already exist in previous invoice. after correct voucher number you can generate e invoice.

These are Mandatory for E invoice: 
 1- Party master should be fill by Gst No. 
 2- GST No should be active both to party and from party. 
 3- Transport Window E Invoie required should be yes. 
 4- Station and Pincode should be mention in Transport window. 
 These are Optional for E invoice: 
 1- Transport Name and Transport Id and GRR NO. 
 2- Vehicle no.

Yes, you can cancel E-way bill and regenerate in BUSY 
If you want to cancel only E-way bill not the voucher so you need to cancel the E-way bill from portal 
If you want to cancel E-way bill with voucher then can cancel from BUSY also with CTRL+X and add the reason of cancellation and cancel the voucher and E-way bill.
You can regenerate the new E-way bill with new voucher number.

To deactivate the E-Way Bill service, you can follow these steps:
Step 1. Log in to your E-Way Bill portal account.
Step 2. Go to the 'E-Way Bill' section or 'E-Way Bill Services' tab.
Step 3. Look for the option to deactivate the E-Way Bill service.
Step 4. Click on the option and follow the prompts to confirm the deactivation.
Step 5. Once deactivated, the E-Way Bill service will no longer be active for your account.

If you are getting an error related to invalid consignee gstin please ensure given points:
1. Check the gst number of party and transporter both
2. Check the location and pincode is specified correctly in party master as well as in transporter window
3. Make sure address should be correct in party master and in billing/shipping window
4. Check that correct state should be selected in party master and in billing/shipping window if using

To resolve the mismatch between tax Category and HSN code for services or Goods you need make sure these things: 
 Step 1: Open Item master in modify mode. 
 Step 2: Check HSN code of Item then click on tax category open in modify mode. 
 Step 3: Create new master of tax category by F12 and select type as goods or services according to requirement and save .

If you are getting invalid Pincode error at E way bill generation from BUSY , follow these steps:
Step 1: Open the relevent invoice in modify mode.
Step 2: Press Alt+M at party master to access in modify then cross verify the station and pin code specified in account master
Step 3: Afterward, Update correct station and pincode in transport window during voucher entry, then save the invoice and generate E Way Bill.

When entering vehicle and transporter details for an E-Way bill in BUSY, some mistakes to avoid include: 
 1. Double-checking and entering the correct GST number of the transporter.
 2. Ensuring that the vehicle number is entered accurately.
 3. Avoiding common errors such as incorrect formatting or missing digits in the vehicle number.
 4. Verifying that the transporter details are entered correctly, including the name, GST number, and vehicle number.

To update the address of party you can follow the steps. 
 Step 1. In voucher place cursor on party master 
 Step 2. Then press alt + m To modify the party master 
 Step 3. Fill address in party master. 
 Step 4. Save party master 
 If you are using billing shipping window in voucher 
 Then also ensure that the details is correct in that window.