Frequently Asked Questions

When the E-Way Bill does not generate in BUSY, there might be various error messages. For example, one error could be E-way bill could not be generated; the distance between the pin codes given is too high. The type of error can vary, and it depends on factors such as data entry, API errors, or software release issues. If you encounter this, check the specific error message for further details.

If you are getting invalid Pincode error at E way bill generation from BUSY , follow these steps:
Step 1: Open the relevent invoice in modify mode.
Step 2: Press Alt+M at party master to access in modify then cross verify the station and pin code specified in account master
Step 3: Afterward, Update correct station and pincode in transport window during voucher entry, then save the invoice and generate E Way Bill.

To ensure Gst details are correctly configured in BUSY then follow the below steps:
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to mention correct Gst no. In the given field of GSTIN
 Step 6: Then click on Ok button and save the configurations

To use locked or cancel voucher after cancel e-way bill you can follow some steps:
Step 1: Go to the trancation and click on required voucher 
Step 2: Now click on modify voucher and then click on Active option on top of Right side and your will activate and you can entry on that voucher no. and also can generate e way bill again on the same no. after cancel. 

If you are cancelling the E way bill, you must provide a reason in remark field for Cancellation.
To cancel the E way bill from BUSY,follow these steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and provide a remark for the cancellation.

If you want to print an E-Invoice in BUSY, follow these steps:
 Step 1: Go to the Transaction tab and select GST Miscellaneous Utility.
 Step 2: Then select E-way Bill & E-Invoice Management and choose Generate/Print E-Invoice.
 Step 3: Select the voucher series and date, click on Load List then select the invoices and print the E-Invoice. 
 Note : You can Print E-invoice within 48 Hrs After generating it.

If the e-way bill shows "no records found," it means that there is no matching record of the e-way bill in the system. In such cases, you may need to check if the e-way bill number was entered correctly or if there was an issue with the generation or transmission of the e-way bill. It is recommended to verify the details and try generating a new e-way bill if necessary.

Here are the stepd fro changing GSP ID in BUSY :
Step 1: Go to Administration Menu 
Step 2: Click on Configuration 
Step 3: Then click on Feature and option 
Step 4: Then click on GST/VAT Feature 
Step 5: here, You can modify the GSP ID by click on the GSP configuration button and make the change with a simple click.
Step 6: Then save the configuration by click on save button

To resolve the issue of not being able to generate E way bill despite entering Details You need to check following Points:
 Step 1: Click on Party master make sure Station and pincode should mention.
 Step 2: Billing shipping details window check and correct details feed as per requirement.
 Step 3: Transport window check vehicle no formate and station and pincode and E way bill required option should be yes.

To start E-way bill following configurations are required.
Step 1: Go to Administration and then configuration 
Step 2: Click on Features and options and then GST / VAT
Step 3: Enable E-way bill required and then enter the details in E- way bill configuration window.
Step 4: Create GSP Id and Password from E-way bill portal and then enter in GSP configuration window
Step 5: Enable E-way bill also from Voucher series configuration