Frequently Asked Questions

For guidance regarding the GST implications in E-invoice generation for your business, it is recommended to consult with a qualified tax professional.
To cancel an E way Bill from BUSY, follow these steps:
Step 1: Open the relevant invoice for which you intend to cancel the E-way Bill.
Step 2: Click on the cancel button or press Ctrl+X.
Step 3: Proceed with the e way bill cancellation and provide the reason for it.

Find out the steps to solve tranporter ID issue in e way bill generation
Step 1 : First open that voucher in modify 
Step 2 : Then go to voucher detail option 
Step 3 : Then select transport fields
Step 4 : Then double click on transporter gstin showing in tranport window 
Step 5 : Then modify the transporter id and save 
Step 6 : Then can generate e way bill

To fix the issue with the E-Way Bill Trans ID, follow these steps:
Step 1 : Edit the voucher where the Trans ID error appears.
Step 2 : Open the Transport details window and enter a Transporter name with at least 3 characters.
Step 3 : If the Transport ID is updated in the Transporter name, make sure it is 15 characters as per govt. Rule
Now, try generating the E-Way Bill again.

To create GSP id and password on E way bill portal, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate the page with OTP and click on Add New.
Step 4: Select the GSP Name as Webtel Electrosoft Private Limited 
Step 5: Create Username and Password and click on Add.

If you get error regarding uqc while generating e invoice then To update uqc you can follow the steps. 
 Step 1. Click on uqc error Then an window will appear 
 Step 2. In window select uqc to update 
 Step 3. Now fill uqc for e invoice 
 Step 4. Save configuration. 
 Step 5. Press escape to go back 
 Now you can generate e invoice.

To change the print priority from Pinnacle to Webtel, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option.
Step 3: Here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.

To set the transaction type and amount for auto E way bill generation in BUSY, follow these steps:
Step 1: Go to administration then click on Configuration menu
Step 2: Now, Select the feature and option and choose GST/VAT tab
Step 3: Click on E way Configuration and then mention the Threshold amount for E way bill in Amount after which E way bill is applicable (B2B/B2C) field and save the configuration.

To update the port address in BUSY you can follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update port address details option 
Step 3: Then you will be able to update port address from that window you can also update the port address from transporter window by clicking on update port address option that comes while doing entry

If you are unable to find E waybill generated , follow the below steps:
Step 1: Go to transcation 
Step 2: Then gst misc. utilities and select ewaybill and e invoice management 
Step 3: Then click on generate / print Ewaybill ,then select voucher type and date range 
Step 4: you can see list of voucher with Ewaybill number
Step 5: Also can check in Ewaybill generated by self option

To create an E-way bill for a long-distance, you need to log in to your E-waybill or E-invoice portal on Chrome and enter the necessary details such as pin codes and transporter information. If the distance is too high, you can set it to zero and the system will automatically calculate it. It is also recommended to create a GSP User ID for automatic generation of e-way bill.