Frequently Asked Questions

To navigate the configuration for E-waybill feature you can follow below steps :
Step 1: Go to administration tab then click on configuration option
Step 2: Then click on features & option then click on GST/VAT option 
Step 3: Then enable E-WAYBILL required option and config then save it
Step 4: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it

You can follow these steps to check and verify the GSP ID for E way bill generation in BUSY:
Step 1: Go to the Administration and select Configuration.
Step 2: Choose Feature / Options and then GST / VAT. You will see the GSP Configuration option along with Eway bill option.
Step 3: Check the Webtel and Pinnacle User ID and Password. Click on Validate to verify that they are correct.

No. there is no limit on how many days of data you can get in the e-way bill report you can check E-way bill audit report of whole FY also.
But we have limit for downloaded detail of e-way bill generated by other and self which you can be downloaded details of 50 days at a time & can not be downloaded prior to 180 days from current date.

To fix e-invoice generation and login problems in BUSY, follow these steps:
 1:Look for any back-end issues on the government portal and wait for them to be resolved.
 2:Ensure all voucher data is valid and accurate.
 3:Verify and validate your GSP (GST Suvidha Provider) configuration.
 4:If the issue persists, contact BUSY support.
 Provide details such as error codes and Anydesk ID to assist in resolving the problem.

When configuring a waybill, you will need to have the following details ready:
Step 1. Party details: Name, address, GSTIN, and state code of the consignor and consignee.
Step 2. Item details: Description, quantity, unit of measurement, and taxable value of the goods being transported.
Step 3. Transporter details: Transporter name, vehicle number, and transporter document number.
Step 4. Place and pincode details: Pickup and delivery locations with their respective pin codes.

when e-way bill can't be generated Bill to state another country then folllow these steps: 
 step 1: Open voucher in modify mode press Alt M on master select correct country. 
 step 2:Select country and Type of dealer take Un-registered. 
 Setp 3:In Billing/Shipping Details Define State -Others- and code should be 97. 
 Setp 4:Proceed For E way bill Generation Check errors and View and Generate.

Yes, you can change the billing address in generated invoice 
To change the customer billing address follow the below mentioned steps
Step 1: Go to Administration and then Masters
Step 2: Click on Account and then click on Modify and then select the account
Step 3: Change the address and click on Save or Press F2
Step 4: Open the generated invoice and resave the invoice to see the updated address 

To generate e-way bill fro multiple invoice tehn follow the below steps :
Step 1: Go to transaction details 
Step 2: Click on Gst Misc. utilities
Step 3: Then click on e-way bill management option 
Step 4: Then Click on generate/ print e-way bill option 
Step 5: Then select automatic method and specify details a sper your requirement 
Step 6: Then you can generate multiple e-way bill at a time

for Check from Place in Einvoice Configuration see the step 
 Step 1: Go to Administration then Configuration click Features Options then click on GST VAT Tab 
 Step 2: See beside the option Einvoice Requried Config Tab click on config Tab 
 Step 3: in Einvoice Congiguration Windows see the filed from Place put the from Address click on ok 
 Step 4: Save the configuration

When there are internet connectivity issues while generating an e-way bill, it can cause errors or timeouts in the process. It may prevent the software from accessing the necessary information or connecting to the government portal to validate the bill. To resolve this issue, it is recommended to check the internet connection and ensure a stable and reliable connection before attempting to generate the e-way bill again.