Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to generate bulk e-way bills, is there an automated way to do that?

For generate e-way bill in bulk please follow these steps:
1. Go in Transactions then Go in gst misc utilities
2. Then Go in E-way bill and E-invoice Management
3. Then Go Generate/print E-way bill and then Automatic
4. Then select voucher type, voucher series and date range
5. Then click on exclude voucher already having E-way bill number
6. Then click on load list and select vouchers
7. Then click on generate e-way bill

I want to generate IRN number for the e-invoice. Where will it be displayed?

for View TRN no See the Step 
Step 1: Go to Transactions Click on GST Misc. Utilities
Step 2: Now Click on E-Way Bill & E-Invoice Management then Generate/Print E-Invoice
Step 3: Click on Automatic then Select Voucher TYpe and select date
Step 4: Now Lick on Load List now you can see all Einvoice Detailes lick IRN ,ack No , ack date etc

I am getting HSN Code error when generating eway bill. What should I do.

To fix erros in HSN code in BUSY, you need to validate HSN codes of all items by following these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
Step 3: Load your items data and select All.
Step 4: You can validate HSN and check item has valid or invalid HSN codes.

Resolving e-invoice generation issues and logging in problems in BUSY. Steps to resolve.

To fix e-invoice generation and login problems in BUSY, follow these steps:
1:Look for any back-end issues on the government portal and wait for them to be resolved.
2:Ensure all voucher data is valid and accurate.
3:Verify and validate your GSP (GST Suvidha Provider) configuration.
4:If the issue persists, contact BUSY support.
Provide details such as error codes and Anydesk ID to assist in resolving the problem.

What details do I need to have ready when configuring e waybill?

When configuring a waybill, you will need to have the following details ready:
Step 1. Party details: Name, address, GSTIN, and state code of the consignor and consignee.
Step 2. Item details: Description, quantity, unit of measurement, and taxable value of the goods being transported.
Step 3. Transporter details: Transporter name, vehicle number, and transporter document number.
Step 4. Place and pincode details: Pickup and delivery locations with their respective pin codes.

why e-way bill can't be generated Bill to state another country ?

when e-way bill can't be generated Bill to state another country then folllow these steps: 
step 1: Open voucher in modify mode press Alt M on master select correct country.
step 2:Select country and Type of dealer take Un-registered.
Setp 3:In Billing/Shipping Details Define State -Others- and code should be 97.
Setp 4:Proceed For E way bill Generation Check errors and View and Generate.

Can I change customer billing address in generated invoice?

Yes, you can change the billing address in generated invoice 
To change the customer billing address follow the below mentioned steps
Step 1: Go to Administration and then Masters
Step 2: Click on Account and then click on Modify and then select the account
Step 3: Change the address and click on Save or Press F2
Step 4: Open the generated invoice and resave the invoice to see the updated address

How to generate eWay bill for multiple invoices?

To generate e-way bill fro multiple invoice tehn follow the below steps :
Step 1: Go to transaction details
Step 2: Click on Gst Misc. utilities
Step 3: Then click on e-way bill management option
Step 4: Then Click on generate/ print e-way bill option
Step 5: Then select automatic method and specify details a sper your requirement
Step 6: Then you can generate multiple e-way bill at a time

I have generated an e-way bill but want to validate whether details like GST number are correct. Can you please verify?

To check the GSTIN of company in E way bill print, follow these steps:
Step 1: Go to transaction section then click on Required voucher type like sales, purchase etc.
Step 2: Now, choose modify option and access the invoice in modify mode.
Step 3: Next, Save the invoice. You will get popup for E way bill printing.
Step 4: Proceed for E way bill printing and check the Company GSTIN.

What browsers and operating systems does BUSY support?How long does it take to process an E-way bill extension through the portal?

BUSY is compatible on window based system which should be up to date.
You can accessing the BUSY site from any browser. Furthermore, for optimal performance, it is recommended to use the Chrome browser.
The processing time for an E-way bill extension can indeed be influenced by factors such as the speed and stability of your internet connection, as well as the overall performance of the E-way bill portal.
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