Frequently Asked Questions

for View TRN no See the Step 
 Step 1: Go to Transactions Click on GST Misc. Utilities 
 Step 2: Now Click on E-Way Bill & E-Invoice Management then Generate/Print E-Invoice 
 Step 3: Click on Automatic then Select Voucher TYpe and select date 
 Step 4: Now Lick on Load List now you can see all Einvoice Detailes lick IRN ,ack No , ack date etc

To fix erros in HSN code in BUSY, you need to validate HSN codes of all items by following these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
Step 3: Load your items data and select All.
Step 4: You can validate HSN and check item has valid or invalid HSN codes.

If you are unable to find E waybill generated , follow the below steps:
Step 1: Go to transcation 
Step 2: Then gst misc. utilities and select ewaybill and e invoice management 
Step 3: Then click on generate / print Ewaybill ,then select voucher type and date range 
Step 4: you can see list of voucher with Ewaybill number
Step 5: Also can check in Ewaybill generated by self option

To create an E-way bill for a long-distance, you need to log in to your E-waybill or E-invoice portal on Chrome and enter the necessary details such as pin codes and transporter information. If the distance is too high, you can set it to zero and the system will automatically calculate it. It is also recommended to create a GSP User ID for automatic generation of e-way bill.

If you are getting the error Internet connection is not available during Eway bill generation then please check the below steps :
1. Check your internet connection is it is stable or not.
2. Clear cache and cookies
3. Make sure that you are using the latest version of BUSY software. 
4. Check that if there is any portal issue or not and try to generate E-way bill through portal also.

If you are unable to enter the transport details in BUSY follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: Then select voucher series configuration and then select the relevant voucher and series.
Step 3: Then click on voucher configuration button.
Step 4: Then navigate to input transport details option and mention Y on it.
Step 5: Lastly click on save button to save the configuration.

To generate an e-way bill from BUSY, you need to create items with the required details such as HSN, tax rates, etc. To do this, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on Add and enter all the necessary details such as Name, Group, Unit, HSN Code, Tax Category, etc and save.

Ideally the document no. on e way bill matches with the voucher no. in BUSY, but it they do not match there might be these reasons:
1. You have generated e way bill manually on portal on different document no. and update the e way bill number in BUSY on different voucher no.
2. May be you have modify the voucher number in BUSY after generation of e way bill.

There can be several reasons that you unable to see the option of e way bill generation option in sale invoice. 
 1. Ensure that e way bill configuration is correct in gst or vat tab. 
 2. Ensure that the generation of e way option should be yes in voucher series configuration. 
 3. Also the option of transport option should be yes in voucher series configuration.

To ensure the place and pincode is captured correctly in BUSY as it is required for e-invoicing you can follow some steps: 
 Step 1: Go to Administration and then click on Master. 
 Step 2: Now click on Accounts and then click on Modify option. 
 Step 3: Now select Account master and check all details with pincode and station.Save the configuration and then generate E-Invoice.