Frequently Asked Questions

To update the address of party you can follow the steps. 
 Step 1. In voucher place cursor on party master 
 Step 2. Then press alt + m To modify the party master 
 Step 3. Fill address in party master. 
 Step 4. Save party master 
 If you are using billing shipping window in voucher 
 Then also ensure that the details is correct in that window.

When the E-Way Bill does not generate in BUSY, there might be various error messages. For example, one error could be E-way bill could not be generated; the distance between the pin codes given is too high. The type of error can vary, and it depends on factors such as data entry, API errors, or software release issues. If you encounter this, check the specific error message for further details.

If you are getting invalid Pincode error at E way bill generation from BUSY , follow these steps:
Step 1: Open the relevent invoice in modify mode.
Step 2: Press Alt+M at party master to access in modify then cross verify the station and pin code specified in account master
Step 3: Afterward, Update correct station and pincode in transport window during voucher entry, then save the invoice and generate E Way Bill.

If you are getting an error related to invalid consignee gstin please ensure given points:
1. Check the gst number of party and transporter both
2. Check the location and pincode is specified correctly in party master as well as in transporter window
3. Make sure address should be correct in party master and in billing/shipping window
4. Check that correct state should be selected in party master and in billing/shipping window if using

To resolve the mismatch between tax Category and HSN code for services or Goods you need make sure these things: 
 Step 1: Open Item master in modify mode. 
 Step 2: Check HSN code of Item then click on tax category open in modify mode. 
 Step 3: Create new master of tax category by F12 and select type as goods or services according to requirement and save .

To remove an E-Way bill in BUSY after canceling it on the Government portal, you can follow these steps:
1. Go to transaction and select voucher type and open voucher in modify.
2. To cancel voucher press ctrl or alt+x then mention cancellation narration then click on OK.
3. One more window is appear do you want to cancel e way bill on Government portal specify Yes then mention reason for cancellation.

To generate Bulk Einvoice generation from BUSY you need to follow the steps 
 Step1 Go to transaction menu and click on GST misc utilities 
 Step2 Click on ewaybill and einvoice management 
 Step3 Click on generate and print Einvoice 
 Step4 select automatic and select voucher type as sale and select date range then 
 click on load list then select all and click on generate Einvoice

To resolve the supplier pin code error in BUSY while generating eway bill you need to follow below given steps.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option.
Step 3: Then select GST/VAT option and then search for eway bill required option.
Step 4: Next click on configure button and mention the pincode then click on ok button to save the configuration.

When there is a mismatch between the GST number and pin code of the consignee, you should validate the GST number and ensure that the correct pin code is entered. This can be done by checking the details of the party and validating the GST number online. It is important to enter the accurate pin code in both the GST configuration and the transporter window to avoid any errors.

To fix the issue with the E-Way Bill Trans ID, follow these steps:
Step 1 : Edit the voucher where the Trans ID error appears.
Step 2 : Open the Transport details window and enter a Transporter name with at least 3 characters.
Step 3 : If the Transport ID is updated in the Transporter name, make sure it is 15 characters as per govt. Rule
Now, try generating the E-Way Bill again.