Frequently Asked Questions

To enter transporter details like the vehicle number in BUSY for e-invoicing, follow these steps: 
 Step1: Go to the invoice creation section. 
 Step2: Look for the transporter details. 
 Step3: You find a vehicle field. 
 Step4: Enter the vehicle number provided by the transporter. 
 Step5: Save the invoice with the entered transporter details. 
 Step7: Generate the e-invoice with the transporter details included.

Eway bill is valid for a certain period of time depending on the distance to be travelled by the goods. If the goods are not transported within the validity period of the Eway bill, it will show expired status in the BUSY. This means that the Eway bill is no longer valid and a new EWB has to be generated for the further movement of the goods

To configure GSP Id in BUSY after registration on e way bill portal, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Feature / Options and then GST / VAT. Here you will find the option of GSP Configuration along with Eway bill option
Step 3: You can enter the GSP user id and password of Webtel and Pinnacle and save.

Yes, there are some tips or tricks for avoiding errors with HSN codes when generating bills that is:
1. Validate the HSN Code from party masters
2. Update the HSN Code timely
3. According to turnover HSN should be mention
4. It should be minimum 4 and maximum 8 charecters
5. If Item belong to Goods HSN category should be Goods and If item belong to services HSN category should be Service.

If you are facing any server error while generating e way bill in BUSY, you need to check these steps:
Step 1: Check GSP configurations from GST / VAT and validate the GSP user id and password and make sure both webtel and pinnacle GSP are mentioned properly.
Step 2: Ensure that internet connection is stable.
Step 3: Check your antivirus is not blocking the BUSY to access the internet.

In e-waybill generation,your company place and pincode is picked from e-waybill configuration under GST/VTA tab.Further while generate e-waybill,it also show option to pick from address details from material centre in case invoice type is bill from dispatch from.And in voucher customer details are picked from billing or shipping party and place and pincode as mentioned in transport details.So check possible errors and preview details before generating e-waybill

If you facing issue while generating Ewaybill from BUSY due to Ewaybill portal 
 you need to follow the steps 
 Step1 while the ewaybill generation window appear select json and create a json file of 
 ewaybill then open ewaybill portal manually and generate ewaybill through json 
 Step2 Change your internet connection and try gaian 
 Step3 wait for sometime to recover portal then generate

You can follow these steps to check and verify the webtel GSP ID for E way bill generation in BUSY:
Step 1: Go to the Administration and select Configuration.
Step 2: Choose Feature / Options and then GST / VAT. You will see the GSP Configuration option along with Eway bill option.
Step 3: Check the Webtel User ID and Password. Click on Validate to verify that they are correct.

If Facing issues with the vehicle number/transporter GSTIN while generating E-Way bill in BUSY, Follow these steps : 
1. Check the accuracy of the GSTIN and vehicle number that you are entering. Even a small error in these details can lead to issues with E-Way bill generation. 
2. Make sure that you are entering the GSTIN and vehicle number in the correct format as per the guidelines.

If the E-Invoice required option is showing in red in the transport details window in BUSY, it means you are trying to generate an E-invoice for a B2C (business-to-consumer) transaction. You don't need to create an E-invoice for domestic sales if the party is unregistered and doesn't have a GSTIN. In this case, no action is required to change it; you can proceed without generating an E-invoice.