Frequently Asked Questions

There may be the several reason why your e-way bill are getting rejected that are: 
1. Incorrect information in voucher 
2. Distance mentioned in transport window is not correct 
3.Station and pin code is not entered in party master
4.GSTIN entered in party master is not proper
5. GSP ID and password is not proper
6.Internet connectivity issue
7. Unit code not defined for E-way bill portal 

To enter GSP ID and Password You need to follow some steps:
 Step 1: Go to Administration and then click on Configuration.
 Step 2: Now click on Feature and Option and then click on GST VAT option.
 Step 3: Now click on GSP Configuration Option and specify the GSP with their respective GSP Name Webtel electrosoft PVT. LTD. And Pinnacle Finserv Advisors Pvt. Ltd.

To generate webtel user id and password, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name as Webtel Electrosoft Private Limited 
Step 5: Create Username and Password and click on Add.

You can restrict sub user e-waybill applicability in vouchers by following these steps
Step1 Go to Administartion and then configurations
Step 2 Feature/option and then select GST/VAT tab
Step 3 Select configurations option for e-waybill required
Step 4 Now you can enable restrict sub user e-waybill applicability in vouchers option 
Step 5 Now save the changes
Step 6 Now for sub user while voucher entry,ewaybill option will be restricted

In Basic Version of BUSY there is not the option of E-Way bill bill option .If you wants to Use the feature of Automatic generation of E-Way bill bill then there is need to Convert from basic to Standard or enterprises and for confirmation of prices please contact our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also share your query at support@busy.in.

To change state code in BUSY you need to follow the steps 
 Step1 Go to administration menu and click to master 
 Step2 Click on misc masters and click to state
 Step3 click on modify and select the state and enter then change the state code if required and save 
 Step4 in BUSY while select the state name state code automatically appear

Yes in BUSY there is report in BUSY to check pending Einvoices 
 To check the pending E invoice report you need to follow the steps 
 Step1 Go to transaction menu 
 Step2 Click on GST misc utilities 
 Step3 Click on Ewaybill and E invoice management then click to 
 E invoice audit report 
 Step4 fill the starting and ending date

To generate e-way bill in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Feature and Options and choose GST or VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configuration.
Step 5: Now add voucher and generate e-way bill.

No, there are no any restriction on size and or weight on items for E- way bill 
Yes, you can generate E way bill for international/ export bills
To generate the e-way bill of export follow the below mentioned steps:
Step 1: Enter Pincode in party master 999999.
Step 2: Enter port code of last destination in India
Rest detail will be same as local bills .

To generate e-way bill from BUSY field required are :
Step 1 : Create sale invoice
Step 2 : Transportation mode and vehicle number
Step 3 : Place of supply
Step 4 : Transporter details
To change supply type follow these steps:
Step 1 : CLick on transactions
Step 2 : Select sale voucher type
Step 3 : CLick on modify
Step 4 : OPen voucher and modify supply type and save