Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I regenerate the e-way bill with correct invoice details after cancellation?
To regenerate the e-way bill with correct invoice details after cancellation, you need to follow these steps:
1. Cancel the existing e-way bill in BUSY.
2. Enter the correct invoice details in BUSY.
3. Generate a new e-way bill with the updated invoice details.
4. Ensure that all the required information is accurately entered.
5. Save and print the regenerated e-way bill with the correct invoice details.
Do I need to enter station name and pincode for e way purpose?
Yes, you need to specify party station and pin code for E way in party master in BUSY.
To Update the station and pincode in party master, follow these steps:
Step 1: Click on administration then click onmaster menu
Step 2: Choose the account option then select modify tab
Step 3: Update the pin code and station in its respective field and save the account master.
Why is automated E-waybill generation not working even after waiting for some time?
If you are unable to generate e-waybill automatic from BUSY,follow these steps
1.Check E-waybill required option is enabled in GST/VAT tab
2.Validate GSP id for e-waybill to check server issue and id
3.Check possible errors before generating e-waybill
4.If no error showing check on portal maybe server issue
5.Try by generating JSON instead of automatic e-waybill and upload on portal
6.If still on portal any server issue,contact portal
What is the setting I need to change to get detailed e-way bills?
To change the setting to see details E-waybill follow these steps:
Step 1: Go to Administration menu and click on configuration option
Step 2: Then click on Features and options button then click on GST VAT button.
Step 3: Now enable Eway bill required option selected as Y then click on config
Step 4: Then select E-waybill print format as detailed and proceed and save it
E-invoicing portal not opening to generate invoices. What could be the reason?
If the E-invoicing portal is not opening to generate invoices, follow these steps:
Step 1: It is recommended to check the internet connection, clear cache and cookies.
Step 2: Try accessing the portal from a different browser or device.
Step 3: Try using a different internet connection.
Step 4: If the issue persists, contact the E-invoice Support Helpline.
How can I check if I have any pending e-invoices in BUSY?
If you want to check pending e invoices then please follow the given steps
Step 1: Go to transaction menu then GST misc. utilities.
Step 2: Then e invoice management then e invoice audit report.
Step 3: List of pending invoices will be shown here whose e invoice generation
option is yes in transport details but has not generated yet.
How long does an e-way bill remain valid after generation?
I'm not an expert in this, but the e-way bill remains valid for a specific period of time after generation. The validity period varies depending on the distance to be traveled. For distances up to 100 km, the e-way bill is valid for 1 day. For every additional 100 km or part thereof, an additional day is added to the validity period.
How do I actually generate the e-way bills after validation?
To generate e-way bills after validation in BUSY, you need to go to the 'E-Way Bill' option in the software. Then, select the 'Generate E-Way Bill' option and enter the required details such as the invoice number, date, party details, and item details. Once all the necessary information is entered, click on the 'Generate E-Way Bill' button to generate the e-way bill.
Why can't I generate e-invoices with my current BUSY license?
If you Are Not able to generate e-invoices with current BUSY license:
1.Einvoice Generation option Only Available For Standard & Enterprice Edition.
2.If you Want to generate Einvoice through BUSY. Upgrade Your BUSY Module.
3.If You Want To Upgrade your BUSY modules.
4.Contact to Your Dealer. Or Call To Our 24*7 Centralized customer support on 8282828282 or 1140964096.
How to view the E-Invoice preview in BUSY?
To view the Einvoice preview you need to follow the steps
Step1 Go to the sale voucher from transaction menu in which you have generated
the E invoice
Step2 Save the voucher and after saving a einvoice print option will appear if you already
generate Einvoice from BUSY then click on it the E invoice preview will show