Frequently Asked Questions

To access the option validating GST number you must have BLS 
 updated 
 BUSY intigrated with GST portal automatically from backend so 
 while you validate a gst number in BUSY it searchers the details in gst 
 portal after searching it sends back the details to BUSY with all the 
 information of company details according to GST number

If you made changes in the party masters but it is not reflecting in the e-way bill, there could be a few reasons for this. One possibility is that the changes you made in the party masters have not been updated or saved properly. Make sure to save the changes and then run update master balances from housekeeping tab after backup

To restrict sub users from modifying E invoice setting you should follow the steps 
 Step1 go to administration menu and click on configuration 
 Step2 click on feature options and select GST VAT 
 Step3 Go to required E invoice configuration option 
 Step4 Make Y on Restrict sub user to modify or delete vouchers whose E invoice is generated

If you are getting invalid consignee ship to code error when trying to generate E-way bill, you can check these things:
 Step 1:Check in Billing shipping window state code should be correctly mentioned.
 Step 2:Check in Party master state code.
 Step 3:Check pincode and location should be corrcetly mentioned in party master.
 Step 4:check location and pincode in transport details window.

To change GSP ID password on E way bill portal, you need to follow these steps: 
Step 1: Login on E way bill portal and click on Registration tab.
Step 2: Then, click on For GSP and then tick on Change Password.
Step 3: Here, you can update the password.
Step 4: After change GSP password on portal you need to update into BUSY.

You can not edit or modify e-waybill once it is generated from BUSY as your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher

You can not edit or modify e-waybill once it is generated from BUSY and your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher

To generate an E-Way bill, you need to enter the following details:
Step 1. GSTIN (Goods and Services Tax Identification Number) of the party involved in the transaction.
Step 2. Shipping address details, including the address, pincode, and state.
Step 3. Billing address details, including the address, pincode, and state.
Step 4. Transporter details, such as the transporter's name, GSTIN (if available), and vehicle number.

To configure GST sync in BUSY, you will need the following details from the GST portal:
Step 1. GSTIN (Goods and Services Tax Identification Number)
Step 2. Username and password for the GST portal
Step 3. API access credentials (if applicable)
Step 4. E-way bill API credentials (if applicable)
Step 5. GSP ID (GST Suvidha Provider ID) or ASP ID (Application Service Provider ID) (if applicable)

Please specify the error you are facing while generating E-way bill 
There could be multiple reason why your e-way bill is showing error.Some possible reasons could be :
1. Incorrect GSTIN
2. Invalid item HSN
3. Issue with GSP id and API details 
4. Unstable internet connection
5. Invoice detail in not proper for E-way bill
6. Some required details are missing from party master(station ,pincode)