Frequently Asked Questions

If while generating the e-way bill, it shows that authentication failed, you need to check the below reasons:
1. Check that you have installed the latest version of BUSY.
2. An incorrect username is mentioned in the GST configuration for downloading GST return reports. directly from the GST portal.
3. In the GST portal API, access for 30 days to download GST reports was disabled.

No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.

To view the details of an already generated E-Way Bill, follow the steps below: 
Step 1: Go to the Transaction menu. 
Step 2: Click on the GST Misc. Utilities tab and then select E-Way Bill Management. 
Step 3: Click on Generate/Print E-Way Bill. 
Step 4: Select the Voucher Type and date range to view details of the already generated E-Way Bill.

No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.

No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.

You cannot modify the Transporter's Name in BUSY If you want to change you can create a new transporter
To Delete the unwanted transporter ID follow the below mentioned steps'; 
Step 1: Go to Administration and then Miscellaneous Data Entry
Step 2: Click on Input Transporter's GSTIN/ID
Step 3: Select the transporter ID and then remove with F9 
Step 4: Save the changes

If you are getting the error Station can not be blank then you can follow the steps below to resolve this issue :
1. Open the voucher in Modify Mode
2. Resave the voucher so that transportation window will appear here
3. Now specify the station details and save the voucher
4. Try to create the eway bill now and after check the error list

To disable e-Way Bill generation in BUSY but keep the e-Invoice option, you need to follow the below steps:
 Step 1: Go to Administrator, then Configuration, then Features or Option,
 Step 2: Then select GST or VAT and disable the e-way bill required as NO.
 Step 3: Keep the e-invoice set to Yes only; don't change the setting of the e-invoice.

To fix the issue of e-way bills not working after restoring BUSY, you can try the following steps: 
Step 1: Check the e-way bill configuration 
Step 2: Make sure you have the latest version of BUSY 
Step 3: Ensure that the internet connection is stable and working properly 
Step 4: Check the GSP Id and password should be proper and valid

If you are uanable to generate e-waybill due to incorrect gstin or gstin error,even after entering 15 digit gstin,check possible reasons as
1.Check extra space in gstin and remove extra space and then validate
2.If gstin is inactive or cancelled,check it by validating
3.If type of dealer is selected different as per registered in gstin,validate and then update back and proceed to generate e-waybill