Frequently Asked Questions

You can not edit or modify e-waybill once it is generated from BUSY as your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher

Yes, BUSY allows bulk generation of eway bills. To access the bulk generation of eway bills option you need to follow below mentioned steps.
Step 1: Go to transaction menu and select Gst misc. utilities option.
Step 2: In Gst misc. utilities option select eway bill management option.
Step 3: Then select generate/print eway bill option to generate eway bill in bulk from BUSY.

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher, you must follow the below points :
1. Open the voucher in Modify mode and Cancel through Ctrl+X.
2. Now you can create a new Invoice with Modified transportation details and generate the Eway bill accordingly.

The "operation timeout" error while generating e-Way bills can occur due to various reasons,Are as follow : 
1. Ensure that you have a stable internet connection. Sometimes, a poor or intermittent connection can lead to timeouts. 
2. Sometimes, the e-way bill portal might face technical issues. In such cases, wait for some time and try generating the e-way bill again

To reset the password you need to contact to your dealer
To fix the issue of e-way bills not being generated for credit notes in BUSY, you can manually generate e-way bills for credit notes by selecting the option in the software. Alternatively, you can wait for the credit note amounts to turn negative, which will automatically generate the e-way bills.

You can check the E-Way bill data generated before a certain date through e-way bill report generated by other & selft report under e-way bill management report. For view the report please follow the below steps:
1: Go to transaction menu
2: GST Misc. utilities 
3: Click on e-way bill management 
4: here you will get e-way bill report generated by other/self.

It is mandatory to enter vehicle number while generation of e-waybill but in case vehicle number not available then have to mention transporter id or gstin in transportation deatils in invoice.
Once e invoice is generated from BUSY,invoice is uplaoded to e invoice portal and cannot make changes in generated e invoice and always check possible error before generating e invoice.

If HSN code leading to failure in e-invoice generation Follow These Steps:
 1.Ensure HSN Code Digits Should be Maintain According to Your Annual Turnover(AATO).
 2.Check Item Tax Category i.e. If HSN belongs to Service & Tax Category belongs to Goods Error Occur.
 3.Ensure To Take Tax Category Belongs to your HSN. i.e. For Service HSN Tax Category Also be Sercvice.

To create a GSP ID and password on the E-way bill website, you need to first log in to the website and click on the registration option for GSP. Then, you will need to create your GSP ID and password for WebTel. After creating them, you need to update the GSP ID and password in the GSP configuration in BUSY.

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher, you must follow the below points :
1. Open the voucher in Modify mode and Cancel through Ctrl+X.
2. Now you can create a new Invoice with Modified transportation details and generate the Eway bill accordingly.