Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

What details (GSTIN, addresses etc.) do I need to enter to generate an E-Way bill?

To generate an E-Way bill, you need to enter the following details:
Step 1. GSTIN (Goods and Services Tax Identification Number) of the party involved in the transaction.
Step 2. Shipping address details, including the address, pincode, and state.
Step 3. Billing address details, including the address, pincode, and state.
Step 4. Transporter details, such as the transporter's name, GSTIN (if available), and vehicle number.

What details do I need from GST portal to configure GST sync in BUSY?

To configure GST sync in BUSY, you will need the following details from the GST portal:
Step 1. GSTIN (Goods and Services Tax Identification Number)
Step 2. Username and password for the GST portal
Step 3. API access credentials (if applicable)
Step 4. E-way bill API credentials (if applicable)
Step 5. GSP ID (GST Suvidha Provider ID) or ASP ID (Application Service Provider ID) (if applicable)

I am unable to generate the E-Way bill when doing stock transfer between two godowns. There is no option to enter the receiver GST number in the E-Way bill. How can I add the receiver GST details?

No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.

I am trying to generate and print an E-Way bill, but I cannot see the bill number and date in the system. How can I find the details of an already generated E-Way bill?

To view the details of an already generated E-Way Bill, follow the steps below: 
Step 1: Go to the Transaction menu. 
Step 2: Click on the GST Misc. Utilities tab and then select E-Way Bill Management. 
Step 3: Click on Generate/Print E-Way Bill. 
Step 4: Select the Voucher Type and date range to view details of the already generated E-Way Bill.

I am trying to record a stock transfer to my company's branch office in another state. But the E-Way bill does not capture the receiver branch's address and GST details. What is wrong?

No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.

When creating a stock transfer between two company branches with different GST numbers, the E-Way bill shows only the sender GST number. How to reflect both GST numbers in the E-Way bill?

No, their is no option to add the GSTIN number for the receipt as stock transfer voucher is generated when stock is transfer from one godwon to another godwon of same party. Further if you want to mention receipt GSTIN need to issue sale voucher for that and need to create separte sale type for stock transfer in the sale voucher.

My E-Way bill shows incorrect transporter name in BUSY. How to modify it?How to delete old unwanted transporter IDs from E-Way bill menu in BUSY?

You cannot modify the Transporter's Name in BUSY If you want to change you can create a new transporter
To Delete the unwanted transporter ID follow the below mentioned steps'; 
Step 1: Go to Administration and then Miscellaneous Data Entry
Step 2: Click on Input Transporter's GSTIN/ID
Step 3: Select the transporter ID and then remove with F9 
Step 4: Save the changes

While generating Eway bill getting an error message Station can not be blank how can we resolve the same ?

If you are getting the error Station can not be blank then you can follow the steps below to resolve this issue :
1. Open the voucher in Modify Mode
2. Resave the voucher so that transportation window will appear here
3. Now specify the station details and save the voucher
4. Try to create the eway bill now and after check the error list

I want to disable e-Way Bill generation in BUSY but keep the e-Invoice option. How can I do this?

To disable e-Way Bill generation in BUSY but keep the e-Invoice option, you need to follow the below steps:
 Step 1: Go to Administrator, then Configuration, then Features or Option,
 Step 2: Then select GST or VAT and disable the e-way bill required as NO.
 Step 3: Keep the e-invoice set to Yes only; don't change the setting of the e-invoice.

My e-way bills stop working every time I restore BUSY from a backup. How can I fix this?

To fix the issue of e-way bills not working after restoring BUSY, you can try the following steps: 
Step 1: Check the e-way bill configuration 
Step 2: Make sure you have the latest version of BUSY 
Step 3: Ensure that the internet connection is stable and working properly 
Step 4: Check the GSP Id and password should be proper and valid