Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I change the default settings for e-waybill generation in BUSY?

To change the default settings of E way bill in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Feature / Options and then GST / VAT. Here you will find the option of Eway Bill configuration.
Step 3: Make necessary changes and save again.
Note: Take backup of your data before making any changes.

What is the GSP ID password and how do I use it?

The GSP ID password is a username and password combination used to connect your business to the E-Waybill portal. It is required to generate invoices. To use it, you need to create a GSP ID and password for your chosen GSP provider (such as WebTel or Pinnacle) and then enter this information in the GSP configuration section of your BUSY software.

Can I edit a generated e-way bill in BUSY? If yes, how?

You can not edit or modify e-waybill once it is generated from BUSY as your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher

How can I generate the E-way bill after entering the transport information?

After enter transport details you need to follow some steps:
Step 1: Save your voucher then it will show you the prompt for generate E-way bill just need to click on yes option
Step 2: Now check possible error then click on View and Generate.
Step 3: After check all details then click on E-way bill generation and then print e way bill.

How can I configure automatic billing in BUSY? What are the steps?

To configure automatic billing in BUSY, follow these steps:
Step 1. Go to the GSP Configuration section.
Step 2. Enter your GSTIN number.
Step 3. In the Voucher Sales Configuration, generate an E-Way Bill after saving with your main sales series.
Step 4. When creating a sales voucher, click on 'Save E-Way bill Voucher'.
Step 5. This will automatically prompt you to generate an e-way bill.

How to Validate WebTel login in BUSY. Troubleshoot invalid login issue.

Follow below steps to vaidate webtel GSP login ID as it is showing invalid login issue:
Step 1: Go in administration then select configuration.
Step 2: Then go in feature/Options and click on GST/VAT.
Step 3: Then click on GSP configuration.
Step 4: There is an option of GSP for E-Way bill.
Step 5: You can select as per your requirement.

Can I edit/update a generated e-waybill in BUSY? If yes, how?

You can not edit or modify e-waybill once it is generated from BUSY as your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher

How to enable e-bill generation and disable e-Waybill in BUSY?

To enable e-bill generation and disable e-Waybill in BUSY, 
Step1: Go to administration menu.
Step2: Select on configuration and click on feature and options
Step3: click on GST/VAT
Step4: you can enable the e-bill generation option
Step5: disable the e-Waybill generation option
This will allow you to generate e-bills instead of e-Waybills in the software.

Can I edit a generated e-way bill in BUSY?

You can not edit or modify e-waybill once it is generated from BUSY as your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher

Upload multiple E-Invoice bills in bulk in BUSY. Process?

If you want to Upload Multiple E-Invoice In bulk, follow these steps. 
Step 1: Go to the Transaction tab and select GST Miscellaneous Utility.
Step 2: Then select E-way Bill & E-Invoice Management and choose Generate/Print E-Invoice.
Step 3: Select the voucher series and date, click on Load List then select the invoices and Click on generate E-Invoice.
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