Frequently Asked Questions

You need to create items with all the necessary details to generate E way bill from BUSY.
To create items, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on Add and enter all the necessary details such as Name, Group, Unit, HSN Code, etc and save.

Yes, there are some common reasons in BUSY that restrict to generate E-way bill in BUSY that is: 
1. Internet connection not available
 2. GSP Id and Password not mentioned in BUSY
 3. Station and pin code not entered 
4. Vehicle no. format is not correct
 5. Mentioned distance in transport window is wrong
 6. Invalid HSN code of item

When you generate an e way bill & e invoice in BUSY, you can enter the dispatch address in the Transport Details window during voucher entry. You just need to select Transaction type as Bill From Dispatch From and set Y on Dispatch Details Required.
Further, your company's address also a dispatch address and can mention also in the material center.

After saving the voucher follow the below mentioned steps to generate Eway bill/ Einvoice.
Step 1: There will be prompted to generate the E- invoice / E-way bill.
 Step 2: Click on “Yes”
Step 3: Then check possible error
Step 4: Click on View and generate and Review the entered information and make any necessary corrections
Step 5: Click on generate E-way bill/ E-invoice

To create a GSP ID and password on the E-way bill website, you need to first log in to the website and click on the registration option for GSP. Then, you will need to create your GSP ID and password for WebTel. After creating them, you need to update the GSP ID and password in the GSP configuration in BUSY.

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher, you must follow the below points :
1. Open the voucher in Modify mode and Cancel through Ctrl+X.
2. Now you can create a new Invoice with Modified transportation details and generate the Eway bill accordingly.

If you deleted your old pdf of ewaybill and cannot reprint ewaybill follow the below steps:
Step 1: Go to transaction then gst misc utility and select ewaybill management.
Step 2: Select option generate/ print ewaybill
Step 3: Select voucher type and mention date range 
Step 4: Then load voucher and select the one you want to print then click on print Ewaybill

To generate and export the GST return summary report in BUSY, kindly follow the below steps:
 Step1 : Go to Display menu.
 Step2 : Select Gst report options, In it select Gst summaries.
 Step3 : Click on Gst Summary, enter the date range and open the report.
 Step4 : View the report and for export use ALT+E to export report.

The unit that appears on the e-way bill depends on the UQC (Unit Quantity Code) that you enter in the unit master. If the unit does not appear in the e-way bill details window, it may be because the UQC is blank. We recommend to check for possible errors before generating the e-way bill to avoid this type of errors.

To Resolve the issue of getting an invalid username/Password you need check these points: 
Step 1: Go to configuration click on Features and option. 
Step 2: Select GST/VAT Select GSP configuration validate. 
Step 3: Create GSP ID On Portal Select GSP configuration Mention GSP ID and validate. 
Step 4: Click on GST/VAT Select GSP configuration Mention GSP ID and validate.