Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I deleted old e-way bill pdfs but still unable to take print out. Can you help?

If you deleted your old pdf of ewaybill and cannot reprint ewaybill follow the below steps:
Step 1: Go to transaction then gst misc utility and select ewaybill management.
Step 2: Select option generate/ print ewaybill
Step 3: Select voucher type and mention date range
Step 4: Then load voucher and select the one you want to print then click on print Ewaybill

What steps should I follow to generate and export the GST return summary report in BUSY?

To generate and export the GST return summary report in BUSY, kindly follow the below steps:
Step1 : Go to Display menu.
Step2 : Select Gst report options, In it select Gst summaries.
Step3 : Click on Gst Summary, enter the date range and open the report.
Step4 : View the report and for export use ALT+E to export report.

How do I fix the issue of units not appearing in the E-Way bill in BUSY?

The unit that appears on the e-way bill depends on the UQC (Unit Quantity Code) that you enter in the unit master. If the unit does not appear in the e-way bill details window, it may be because the UQC is blank. We recommend to check for possible errors before generating the e-way bill to avoid this type of errors.

I get an invalid username/password error when trying to generate bills. How can I resolve this?

To Resolve the issue of getting an invalid username/Password you need check these points: 
Step 1: Go to configuration click on Features and option.
Step 2: Select GST/VAT Select GSP configuration validate.
Step 3: Create GSP ID On Portal Select GSP configuration Mention GSP ID and validate.
Step 4: Click on GST/VAT Select GSP configuration Mention GSP ID and validate.

I am getting error while generating E-way bills. How to resolve issues with E-way bill generation?

getting error while generating e-way bill for resolved this issue you nedd to ensure that all deatils feed in voucher was correct for that you need to check possible error while generating e-way bill and rectify that error ( errors maybe related transport details , UQC code mismatch, distance error or wrong HSN code etc.) then generate e-way bill .

Fix place of supply error in E-Way bill in BUSY showing foreign buyer's address.

For fix place of supply eror in E-way bill,need to check 
1.Ensure that the buyer's address in your account master is accurate and up-to-date.
2. Verify that the billing and shipping addresses are correctly entered and match the details provided in the transaction.
3. Review the transportation details in the E-way bill, specifically the Station and pincode

For BB invoices, what is the minimum amount threshold applicable in my state?

For B2B invoices there is no minimum amount threshold is applicable for e inovice 
at state level if your turnover in previous financial year exceeds 5 cr. then it ibecome
mandatory for each invoice
Further in case of E way bill for delhi the threshold bill amount is 100000 and for
other state it is 50000.

How to resolve an invalid legal name error during E-way bill in BUSY?

To resolve the Invalid Legal Name error while generating an E-way bill, you can select the account or item name displayed by option in that you can select Name or Alias or Print Name. Sometimes, if you have chosen an alias and the alias is not saved in the master, you may encounter this error while generating the E-way bill.

How do I enter item details in BUSY for an e-way bill?

You need to create items with all the necessary details to generate E way bill from BUSY.
To create items, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on Add and enter all the necessary details such as Name, Group, Unit, HSN Code, etc and save.

Are ther any error in BUSY that restrict generating Eway bill?

Yes, there are some common reasons in BUSY that restrict to generate E-way bill in BUSY that is: 
1. Internet connection not available
2. GSP Id and Password not mentioned in BUSY
3. Station and pin code not entered
4. Vehicle no. format is not correct
5. Mentioned distance in transport window is wrong
6. Invalid HSN code of item
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