Frequently Asked
Questions

Q: I am getting error while generating E-way bills. How to resolve issues with E-way bill generation?

getting error while generating e-way bill for resolved this issue you nedd to ensure that all deatils feed in voucher was correct for that you need to check possible error while generating e-way bill and rectify that error ( errors maybe related transport details , UQC code mismatch, distance error or wrong HSN code etc.) then generate e-way bill .

Q: Fix place of supply error in E-Way bill in BUSY showing foreign buyer's address.

For fix place of supply eror in E-way bill,need to check 1.Ensure that the buyer's address in your account master is accurate and up-to-date. 2. Verify that the billing and shipping addresses are correctly entered and match the details provided in the transaction. 3. Review the transportation details in the E-way bill, specifically the Station and pincode

Q: Enter bill from station name while generating e-way bill in BUSY. Where to put this information?

Follow below steps to Enter bill from station name while generating e-way bill in BUSY: Step 1: Go in administration. Step 2: Select configuration. Step 3: Then go in feature/options. Step 4: Select GST/VAT. Step 5: Then click on e-way bill requird option. Step 6: Mention station and pincode in given field. Step 7: Save and proceed for generation.

Q: What is the process for finalizing a waybill configuration in BUSY? Is an OTP code required?

To finalize a waybill configuration in BUSY, you need to enter the necessary details such as the serial number, dimensions, etc. An OTP (One-Time Password) code is required to complete the configuration. However, if the OTP person is not available to provide the code, you may need to call back when they are accessible to finalize the waybill configuration.

Q: What should I do if canceling an e-way bill says it cannot be canceled in BUSY?

For cancel E-way or Invoice in BUSY please follow below mention steps:- Step 1:- Transaction Tab Step 2:- Sales invoice Step 3:- Modify, select invoice no. and open invoice. Step 4:- On top of the invoice option show cancel or use shortcut key "Alt+X". It ask for remark enter remark and it ask for E-way bill cancel enter remark

Q: How to fix the error stating the source PIN code can't be blank in BUSY?

While generate Einvoice if Showing Source PIN blank see the follow step Step 1: after Loginn the company go to Administration then click on Features option Step 2: Click on GST VAT Tab click Einvoice requried Config tab Step 3: feed the from Place and pincode then click on ok Step : Save the Configuration

Q: How to sync pincode details entered in party master with the E-Invoice form in BUSY?

To sync pincode details entered in the party master with the E-Invoice form in BUSY, Step1: You need to ensure that you have entered the pincode in the party master correctly. Step2: Once the pincode is entered in the party master, it will automatically be synced and reflected in the E-Invoice form when you generate an invoice.

Q: My e-Way bill is not getting updated with vehicle details. What should I do?

If your e-Way bill is not getting updated with vehicle details, you should ensure that you have entered the correct vehicle number or transporter details in the transport section. One of these is mandatory for generating an e-Way bill. If the issue persists, you may need to check for any errors or update your software to the latest version.

Q: Can I generate an e-way bill for goods that are being transported by a carrier in BUSY?Is barcode configuration free or paid? Who will do it?

Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional To configure barcode in BUSY,you can contact to your dealer and it is chargeable services depending upon the format of barcode

Q: How can I fix the issue of the place of supply showing incorrectly in the e-way bill generated from BUSY?

To fix the issue of the place of supply showing incorrectly in the e-way bill generated from BUSY, you need to update the PIN code in the correct place in BUSY. Make sure the address is correct and the PIN code is entered accurately. After the update, the place of supply should show correctly in the generated e-way bill.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting error while generating E-way bills. How to resolve issues with E-way bill generation?

getting error while generating e-way bill for resolved this issue you nedd to ensure that all deatils feed in voucher was correct for that you need to check possible error while generating e-way bill and rectify that error ( errors maybe related transport details , UQC code mismatch, distance error or wrong HSN code etc.) then generate e-way bill .

Fix place of supply error in E-Way bill in BUSY showing foreign buyer's address.

For fix place of supply eror in E-way bill,need to check 
 1.Ensure that the buyer's address in your account master is accurate and up-to-date. 
 2. Verify that the billing and shipping addresses are correctly entered and match the details provided in the transaction. 
 3. Review the transportation details in the E-way bill, specifically the Station and pincode

Enter bill from station name while generating e-way bill in BUSY. Where to put this information?

Follow below steps to Enter bill from station name while generating e-way bill in BUSY:
 Step 1: Go in administration.
 Step 2: Select configuration.
 Step 3: Then go in feature/options.
 Step 4: Select GST/VAT.
 Step 5: Then click on e-way bill requird option.
 Step 6: Mention station and pincode in given field.
 Step 7: Save and proceed for generation.

What is the process for finalizing a waybill configuration in BUSY? Is an OTP code required?

To finalize a waybill configuration in BUSY, you need to enter the necessary details such as the serial number, dimensions, etc. An OTP (One-Time Password) code is required to complete the configuration. However, if the OTP person is not available to provide the code, you may need to call back when they are accessible to finalize the waybill configuration.

What should I do if canceling an e-way bill says it cannot be canceled in BUSY?

For cancel E-way or Invoice in BUSY please follow below mention steps:-
 Step 1:- Transaction Tab
 Step 2:- Sales invoice
 Step 3:- Modify, select invoice no. and open invoice.
 Step 4:- On top of the invoice option show cancel or use shortcut key "Alt+X". It ask for remark enter remark and it ask for E-way bill cancel enter remark

How to fix the error stating the source PIN code can't be blank in BUSY?

While generate Einvoice if Showing Source PIN blank see the follow step 
 Step 1: after Loginn the company go to Administration then click on Features option 
 Step 2: Click on GST VAT Tab click Einvoice requried Config tab 
 Step 3: feed the from Place and pincode then click on ok 
 Step : Save the Configuration

How to sync pincode details entered in party master with the E-Invoice form in BUSY?

To sync pincode details entered in the party master with the E-Invoice form in BUSY, 
 Step1: You need to ensure that you have entered the pincode in the party master correctly. 
 Step2: Once the pincode is entered in the party master, it will automatically be synced and reflected in the E-Invoice form when you generate an invoice.

My e-Way bill is not getting updated with vehicle details. What should I do?

If your e-Way bill is not getting updated with vehicle details, you should ensure that you have entered the correct vehicle number or transporter details in the transport section. One of these is mandatory for generating an e-Way bill. If the issue persists, you may need to check for any errors or update your software to the latest version.

Can I generate an e-way bill for goods that are being transported by a carrier in BUSY?Is barcode configuration free or paid? Who will do it?

Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional
To configure barcode in BUSY,you can contact to your dealer and it is chargeable services depending upon the format of barcode

How can I fix the issue of the place of supply showing incorrectly in the e-way bill generated from BUSY?

To fix the issue of the place of supply showing incorrectly in the e-way bill generated from BUSY, you need to update the PIN code in the correct place in BUSY. Make sure the address is correct and the PIN code is entered accurately. After the update, the place of supply should show correctly in the generated e-way bill.

Frequently AskedQuestions