Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where do I enter the dispatch/origin details when creating an invoice?

When you generate an e way bill & e invoice in BUSY, you can enter the dispatch address in the Transport Details window during voucher entry. You just need to select Transaction type as Bill From Dispatch From and set Y on Dispatch Details Required.
Further, your company's address also a dispatch address and can mention also in the material center.

After saving the voucher, how do I generate the e-invoice/e-waybill?

After saving the voucher follow the below mentioned steps to generate Eway bill/ Einvoice.
Step 1: There will be prompted to generate the E- invoice / E-way bill.
Step 2: Click on “Yes”
Step 3: Then check possible error
Step 4: Click on View and generate and Review the entered information and make any necessary corrections
Step 5: Click on generate E-way bill/ E-invoice

Can I generate an e-way bill for goods that are being transported by a carrier in BUSY?Is barcode configuration free or paid? Who will do it?

Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional
To configure barcode in BUSY,you can contact to your dealer and it is chargeable services depending upon the format of barcode

How can I fix the issue of the place of supply showing incorrectly in the e-way bill generated from BUSY?

To fix the issue of the place of supply showing incorrectly in the e-way bill generated from BUSY, you need to update the PIN code in the correct place in BUSY. Make sure the address is correct and the PIN code is entered accurately. After the update, the place of supply should show correctly in the generated e-way bill.

I want to see the status of an e-way bill generated from BUSY. Where can I check the status?

To check the status of E waybill generated from BUSY you can 
follow the steps
Step1 Open company and to to transaction menu
Step2 Click on GST Misc Utilities
Step3 Click on Ewaybill and Einvoice management
Step4 Click on eway details generated by self option
Step5 Select the date range and click on View report

Is it possible to edit transporter information while creating the e-way bill after generating the invoice in BUSY?

Yes, it is Possible to edit transporter information while creating the e-way bill after generating E-invoice in BUSY. For Modifying the transport details following these steps
Step 1: Go to Administration menu and than click on miscellaneous data entery
Step 2: Than Select Input Transporter's GSTIN/ID
or
Double click on the update GSTIN/ID in Transport window.

I am unable to generate e-way bills from the BUSY anymore. What could be the reason for this?

There could be several reasons why you are unable to generate e-way bills from the BUSY. It could be due to an error in the software, incorrect configuration settings, or issues with your internet connection. It is recommended to check your software settings, ensure that you have a stable internet connection, and contact BUSY customer support for further assistance.

How can I enter the correct station and pincode details in BUSY while generating e-invoices for out-of-station parties?

To enter the correct station and pincode details in BUSY while generating e-invoices for out-of-station parties, you need to open the party master by keeping the cursor on the party and pressing Alt-M. In the party master, you can enter the station and pincode under the respective fields. Make sure to save the changes after entering the correct details.

What is the process for creating a new user ID and password for the E-Bill portal in Bizia?

For creating new user ID and password from Eway bill Portal please follow below mention steps:-
Step 1:- Login Eway bill portal
Step 2:- Registration
Step 3:- For GSP
Step 4:- Verify OTP, create GSP Id password by selecting GSP user Webtel Electrosoft Pvt Ltd. Or Pinnacle Finvers Advisor Pvt. Ltd.
Enter GSP ID password in BUSY GSP Configration

What is the purpose of a port code in the e-way bill, and how do I get it?

When you generate an export invoice and also the e way bill then you need to enter the Port code during voucher entry. The port code contains the pincode and state for the last Indian territory. To know that you can either consult with your transporter who carries your goods, or you can search the port code on Google.
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