Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to print the e-invoice in a summarized/standard format. What settings do I need to configure?

To print the Einvoice in summarized or standard BUSY format you need to follow the steps 
Step1 open company go to configuration and click on Invoice document printing option
Step2 click on standard and sale invoice
Step3 enable print E invoice QR code and Print Einvoice IRN ACK No and ACK date option a
and save

Enter bill from station name while generating e-way bill in BUSY. Where to put this information?

Follow below steps to Enter bill from station name while generating e-way bill in BUSY:
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Then go in feature/options.
Step 4: Select GST/VAT.
Step 5: Then click on e-way bill requird option.
Step 6: Mention station and pincode in given field.
Step 7: Save and proceed for generation.

What is the process for finalizing a waybill configuration in BUSY? Is an OTP code required?

To finalize a waybill configuration in BUSY, you need to enter the necessary details such as the serial number, dimensions, etc. An OTP (One-Time Password) code is required to complete the configuration. However, if the OTP person is not available to provide the code, you may need to call back when they are accessible to finalize the waybill configuration.

What should I do if canceling an e-way bill says it cannot be canceled in BUSY?

For cancel E-way or Invoice in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales invoice
Step 3:- Modify, select invoice no. and open invoice.
Step 4:- On top of the invoice option show cancel or use shortcut key "Alt+X". It ask for remark enter remark and it ask for E-way bill cancel enter remark

How to fix the error stating the source PIN code can't be blank in BUSY?

While generate Einvoice if Showing Source PIN blank see the follow step 
Step 1: after Loginn the company go to Administration then click on Features option
Step 2: Click on GST VAT Tab click Einvoice requried Config tab
Step 3: feed the from Place and pincode then click on ok
Step : Save the Configuration

How to sync pincode details entered in party master with the E-Invoice form in BUSY?

To sync pincode details entered in the party master with the E-Invoice form in BUSY, 
Step1: You need to ensure that you have entered the pincode in the party master correctly.
Step2: Once the pincode is entered in the party master, it will automatically be synced and reflected in the E-Invoice form when you generate an invoice.

My e-Way bill is not getting updated with vehicle details. What should I do?

If your e-Way bill is not getting updated with vehicle details, you should ensure that you have entered the correct vehicle number or transporter details in the transport section. One of these is mandatory for generating an e-Way bill. If the issue persists, you may need to check for any errors or update your software to the latest version.

Where can i mention Company GST no. in BUSY for generating e-way bill?

Here are the steps for mention GST no. in BUSY :
Step 1: Go to Administration menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Here you are mnetion Gst no. in the given field of GSTIN then save the configurations

Can I bulk generate invoices and E-Way bills for multiple orders/parties in BUSY?

Yes, you can bulk generate E-invoice and E-way bills for multiple orders/parties
To generate E-invoices/E-way bills in bulk from BUSY follo the below mentioned steps:
Step 1: Go to Transaction menu
Step 2: Click on GST Misc. Utilities
Step 3: Click on Eway bill management
Step 4: Click on Generate/Prit E-way bill or Generate/ printE-invoice
Step 5: Select the bills and Click on Generate

What ports need to be mentioned when generating invoices for export transactions?

When you generate an export invoice and also the e way bill then you need to enter the Port code during voucher entry. The port code contains the pincode and state for the last Indian territory. To know that you can either consult with your transporter who carries your goods, or you can search the port code on Google.
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