Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I correct errors in transporter details when generating E-Way bills?

To correct error in transporter details then follow the given steps:
Step 1: go to Administration menu
Step 2: Click on Miscellaneous data entry option
Step 3: Then click on Input transporter GSTIN/ID option
Step 4: Then update transporter details and click on save button
Step 5: Then you can proceed to generate e-way bill

Unable to calculate the distance in transport window during voucher entry

If you are unable to calculate the distance in BUSY, check the possible reason.
1. Ensure that the pin code is specified in the Party master account.
2. VeriFinancial Year that the pin code is updated in the Transport window during voucher entry.
3. Confirm that the correct pin code of the company is updated in the E way bill configuration window.

Where can I update the GSP ID and password in BUSY?

To update the GSP Id and password in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can update the GSP user id and password. You can also validate the user id and password.

What information do I need to enter to generate shipping reports?

To generate shipping reports in BUSY, you need to enter the relevant information such as 
Step 1 : Shipping party's details, including their name, address, and contact information.
Step 2 : Additionally, you may need to enter the origin and destination pincodes, along with any other relevant shipping details such as the mode of transportation and tracking numbers, if applicable.

How to change distance in transport detail window

To change the distance in the transport detail window:
Step 1: You can manually enter the desired distance.
Step 2: Alternatively, remove the pin code from the transport detail window.
If the pin code is removed then the distance value will automatically reset to zero.
When generating the e-way bill, the system will automatically retrieve and mentioned the correct distance for the bill.

Why is the HSN code validation failing when I try to generate bills above Rs. , in BUSY?How can I troubleshoot issues with my internet connection in BUSY?

HSN validation in BUSY is not depend on the invoice amount. HSN will check from the portal in BUSY, so it is showing invalid you need to check the correct one from portal and enter in software. If internet is connecting in BUSY then you need to check your firewall and antivirus is not blocking the BUSY application.

What is the difference between Part A and Part B slips? When should I use each?How do I add or update my transporter's ID in BUSY?

Part A of the GST Invoice: This usually contains details of the supplier (seller), such as the name, address, GSTIN (Goods and Services Tax Identification Number), and the invoice details.
Part B of the GST Invoice: This contains details of the recipient (buyer), such as the name, address, and GSTIN, along with details of the goods or services supplied.

The distance is showing as too high in the E-Way bill. How can I resolve this?

Thorugh given instructions you can resolve the issue of the distance showing as too high while generating E-way bil:
1: Open relevant voucher in modify mode.
2: In the transport window, leave the distance field as 0, so the software will automatically calculate the distance based on the given pincode.
3: Save the configuration and generate E-Way Bill.

How many parts are there in e-way bill? What does Part A and Part B contain?

An e way bill consists of two party : PART A and PART B.
Step 1: Part A contains the following information:
GSTIN of the supplier and the recipient
Place of dispatch and place of delivery
Invoice or challan number and date
Value of goods
HSN code of goods
Reason for transportation
Step 2: Part B contains the following information:
Vehicle number or transporter ID
Mode of transportation

I am unable to generate or print E-Way Bills from BUSY. How can I resolve this?

To generate or print E-Way Bills from BUSY. follow this step: 
step 1: Go to adminstration menu
Step 2: click on configuration Option
Step 3: then click on voucher series configuration.
Step 4: then click on Sales voucher and then select series and then click on voucher configuration
Step 5: Then enabled the option of e-invoice after saving.
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