Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I correct errors in transporter details when generating E-Way bills?
To correct error in transporter details then follow the given steps:
Step 1: go to Administration menu
Step 2: Click on Miscellaneous data entry option
Step 3: Then click on Input transporter GSTIN/ID option
Step 4: Then update transporter details and click on save button
Step 5: Then you can proceed to generate e-way bill
Unable to calculate the distance in transport window during voucher entry
If you are unable to calculate the distance in BUSY, check the possible reason.
1. Ensure that the pin code is specified in the Party master account.
2. VeriFinancial Year that the pin code is updated in the Transport window during voucher entry.
3. Confirm that the correct pin code of the company is updated in the E way bill configuration window.
Where can I update the GSP ID and password in BUSY?
To update the GSP Id and password in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can update the GSP user id and password. You can also validate the user id and password.
What information do I need to enter to generate shipping reports?
To generate shipping reports in BUSY, you need to enter the relevant information such as
Step 1 : Shipping party's details, including their name, address, and contact information.
Step 2 : Additionally, you may need to enter the origin and destination pincodes, along with any other relevant shipping details such as the mode of transportation and tracking numbers, if applicable.
How to change distance in transport detail window
To change the distance in the transport detail window:
Step 1: You can manually enter the desired distance.
Step 2: Alternatively, remove the pin code from the transport detail window.
If the pin code is removed then the distance value will automatically reset to zero.
When generating the e-way bill, the system will automatically retrieve and mentioned the correct distance for the bill.
My Webtel/Pinnacle GSP ID is not working in BUSY. What should I do?
If your Webtel/Pinnacle GSP ID is not working in BUSY. you should check the GSP configuration setting in BUSY and ensure that the correct GSP ID is entered.
If issue persists Go to E-way bil portal and create a new GSP Id and password for both vender Webtel and pinnacle and new Id and Password enter in BUSY.
Where can I enter my GSP IDs of Webtel and Pinnacle in BUSY?
To enter GSP ID in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Click on Configuration then select Features / Options.
Step 3: Click on GST / VAT tab here you will see GSP Configuration tab.
Step 4: Just click on that and can enter webtel and pinnacle GSP userid and password.
Incorrect PIN code prevents invoice generation. How to correct or generate without it?
f Showing incorrect PIN Code while generate Einvoice See the follow Step
Step 1: in Sale invoice Entry Screen select party and press alt plus M
Step 2: Now Modify Account Master Windows Click VAlidate GSTIN Online Tab
Step 3: Now Click on Update and Back
Step 4: Check PIN Code and save Master
What is a GSP and how do I configure it for e-way bill?
A GSP is a credential required for generating GST invoices and e-way bills on the government portal. To configure GSP for e-way bill generation, you need to log into the GST e-way bill portal and generate a username and password for your GSP (such as Webtel or Pinnacle). Then, enter these credentials in BUSY to enable invoice generation.
How can I regenerate expired e-way bills? Is there any penalty?
To regenerate expired e-way bills, you need to cancel the expired bill within 24 hours of generation and then regenerate a new one. However, if the initial bill has already expired, cancellation is not possible. As for penalties, it is recommended to consult with your Chartered Accountant (CA) or refer to the GST guidelines for specific penalty details.