Frequently Asked Questions

To change export destination conutry in e-way bill then please follow the steps given below:
Step 1: Go to Administration Menu 
Step 2: Click on Matsers option 
Step 3: Then click on Accounts 
Step 4: Click on modify option and open the party master in modify mode then change country and save the configuration by click on save button

If you see a Connection Not Private warning while accessing the e-invoicing portal, follow these steps: 
 Step 1: Try clearing your browser cache and cookies. 
 Step 2: Attempt to access the portal using a different browser. 
 Step 3: If the issue persists, contact your IT support team or the portals technical support for further assistance.

You can not customise e waybill template/format as per your need as it is downloaded from e waybill portal and it is according to the provision as per e waybill portal and also try not to make changes in your invoice in BUSY too after e waybill generation as your invoice deatils are uplaoded on e waybill portal

The e-way bill generation limits and rules applicable vary depending on the type of transaction. For central transactions, any B2B or B2C transaction exceeding INR 50,000 requires an e-way bill. However, for local transactions, each state government has its own set of rules. It is important to check the specific rules applicable in your state for local transactions.

You can not customise e waybill format as per your need as it is downloaded from e waybill portal and it is according to the provision as per e waybill portal and also try not to make changes in your invoice in BUSY too after e waybill generation as your invoice deatils are uplaoded on e waybill portal

In order to delete the transporter details you can follow the steps as mentioned below:
1. Open the voucher in Modify mode
2. Resave the same so that transportation details window will appear here
3. Now put your cursor on Transporter and use F4 key 
4. It will show the list of transporter so use F8 to delete the same

If the required report is showing Voucher number or Unique number instaed of showing Eway bill number then you can follow the steps below:
1. Open that particular report
2. Click on Custom Column tab
3. Create a format and select the feild for Eway bill number from here
4. Save the format 
5. Reopen the report with newly created format

If you are getting invalid consignee ship to code error when trying to generate E-way bill, you can check these things:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

To see the vehicle number field while generating an e-way bill in BUSY, you need to go to the particular sale invoice bill from the transaction option, and in that, you will get the transport window. In the transport window, you will find the vehicle number, and in the same window, you can enter the transporter ID.

The Eway bill and e-invoice are getting generated separately even after if option is selected to generate together because it is uplaoded seprately on ewaybill and e-invoice portal and print of ewaybill and einvoice is loaded seprately from relevant portal but in BUSY can be generated togther but it is uplaoded sepratelty on ewaybill and e-invoice portal