Frequently Asked
Questions

Q: How many parts are there in an e-way bill? What information does each part contain?

An e way bill consists of two party : PART A and PART B. Step 1: Part A contains the following information: GSTIN of the supplier and the recipient Place of dispatch and place of delivery Invoice or challan number and date Value of goods HSN code of goods Reason for transportation Step 2: Part B contains the following information: Vehicle number or transporter ID Mode of transportation

Q: How to add transporter details like GST number for e-way bill generation in BUSY?

To add Transport details in BUSY you can create it: Step 1: While creating voucher Transport Details window will appear you can create by F3 and mention Trasnport details and GSTIN of Transport If you dont have you can mention GST No. Step 2: you can mention Vehicle no also If you dont have transport Id.

Q: Do I need to have GSTIN IDs configured in BUSY for e-way bill generation?

Yes, You need to configure GSTIN in BUSY data to generate E way bill from BUSY. To Update the GSTIN in BUSY, follow these steps: Step 1: Go to administration then click on configuration option Step 2: Choose the features and option then select the GST/VAT tab Step 3: Update the GST number of company in GSTIN field and save the configuration.

Q: Why is the HSN code validation failing when I try to generate bills above Rs. , in BUSY?How can I troubleshoot issues with my internet connection in BUSY?

HSN validation in BUSY is not depend on the invoice amount. HSN will check from the portal in BUSY, so it is showing invalid you need to check the correct one from portal and enter in software. If internet is connecting in BUSY then you need to check your firewall and antivirus is not blocking the BUSY application.

Q: What is the difference between Part A and Part B slips? When should I use each?How do I add or update my transporter's ID in BUSY?

Part A of the GST Invoice: This usually contains details of the supplier (seller), such as the name, address, GSTIN (Goods and Services Tax Identification Number), and the invoice details. Part B of the GST Invoice: This contains details of the recipient (buyer), such as the name, address, and GSTIN, along with details of the goods or services supplied.

Q: I had added transporter details to an invoice but now want to remove them. However, when I try to delete, the details still remain. What should I do to delete transporter details from an invoice?

In order to delete the transporter details you can follow the steps as mentioned below: 1. Open the voucher in Modify mode 2. Resave the same so that transportation details window will appear here 3. Now put your cursor on Transporter and use F4 key 4. It will show the list of transporter so use F8 to delete the same

Q: I am unable to view the E-Way bill number and instead see a unique number or Voucher Number in the report. Why is this happening?

If the required report is showing Voucher number or Unique number instaed of showing Eway bill number then you can follow the steps below: 1. Open that particular report 2. Click on Custom Column tab 3. Create a format and select the feild for Eway bill number from here 4. Save the format 5. Reopen the report with newly created format

Q: I am unable to generate an invoice due to an invalid consigned pin code error. How can I fix this?

If you are getting invalid consignee ship to code error when trying to generate E-way bill, you can check these things: Step 1:Check in Billing shipping window state code should be correctly mentioned. Step 2:Check in Party master state code. Step 3:Check pincode and location should be corrcetly mentioned in party master. Step 4:check location and pincode in transport details window.

Q: Unable to see the vehicle number field while generating e-way bill in BUSY. How to enter transporter ID instead?

To see the vehicle number field while generating an e-way bill in BUSY, you need to go to the particular sale invoice bill from the transaction option, and in that, you will get the transport window. In the transport window, you will find the vehicle number, and in the same window, you can enter the transporter ID.

Q: Why are my EV bill and e-invoice getting generated separately even though I selected the option for both together?

The Eway bill and e-invoice are getting generated separately even after if option is selected to generate together because it is uplaoded seprately on ewaybill and e-invoice portal and print of ewaybill and einvoice is loaded seprately from relevant portal but in BUSY can be generated togther but it is uplaoded sepratelty on ewaybill and e-invoice portal

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Dealer Complaint/Issues

How many parts are there in an e-way bill? What information does each part contain?

An e way bill consists of two party : PART A and PART B.
Step 1: Part A contains the following information:
GSTIN of the supplier and the recipient
Place of dispatch and place of delivery
Invoice or challan number and date
Value of goods
HSN code of goods
Reason for transportation
Step 2: Part B contains the following information:
Vehicle number or transporter ID
Mode of transportation

How to add transporter details like GST number for e-way bill generation in BUSY?

To add Transport details in BUSY you can create it: 
 Step 1: While creating voucher Transport Details window will appear you can create by F3 and mention Trasnport details and GSTIN of Transport If you dont have you can mention GST No. 
 Step 2: you can mention Vehicle no also If you dont have transport Id.

Do I need to have GSTIN IDs configured in BUSY for e-way bill generation?

Yes, You need to configure GSTIN in BUSY data to generate E way bill from BUSY.
To Update the GSTIN in BUSY, follow these steps:
Step 1: Go to administration then click on configuration option
Step 2: Choose the features and option then select the GST/VAT tab
Step 3: Update the GST number of company in GSTIN field and save the configuration.

Why is the HSN code validation failing when I try to generate bills above Rs. , in BUSY?How can I troubleshoot issues with my internet connection in BUSY?

HSN validation in BUSY is not depend on the invoice amount. HSN will check from the portal in BUSY, so it is showing invalid you need to check the correct one from portal and enter in software. If internet is connecting in BUSY then you need to check your firewall and antivirus is not blocking the BUSY application.

What is the difference between Part A and Part B slips? When should I use each?How do I add or update my transporter's ID in BUSY?

Part A of the GST Invoice: This usually contains details of the supplier (seller), such as the name, address, GSTIN (Goods and Services Tax Identification Number), and the invoice details.
Part B of the GST Invoice: This contains details of the recipient (buyer), such as the name, address, and GSTIN, along with details of the goods or services supplied.

I had added transporter details to an invoice but now want to remove them. However, when I try to delete, the details still remain. What should I do to delete transporter details from an invoice?

In order to delete the transporter details you can follow the steps as mentioned below:
1. Open the voucher in Modify mode
2. Resave the same so that transportation details window will appear here
3. Now put your cursor on Transporter and use F4 key 
4. It will show the list of transporter so use F8 to delete the same

I am unable to view the E-Way bill number and instead see a unique number or Voucher Number in the report. Why is this happening?

If the required report is showing Voucher number or Unique number instaed of showing Eway bill number then you can follow the steps below:
1. Open that particular report
2. Click on Custom Column tab
3. Create a format and select the feild for Eway bill number from here
4. Save the format 
5. Reopen the report with newly created format

I am unable to generate an invoice due to an invalid consigned pin code error. How can I fix this?

If you are getting invalid consignee ship to code error when trying to generate E-way bill, you can check these things:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

Unable to see the vehicle number field while generating e-way bill in BUSY. How to enter transporter ID instead?

To see the vehicle number field while generating an e-way bill in BUSY, you need to go to the particular sale invoice bill from the transaction option, and in that, you will get the transport window. In the transport window, you will find the vehicle number, and in the same window, you can enter the transporter ID.

Why are my EV bill and e-invoice getting generated separately even though I selected the option for both together?

The Eway bill and e-invoice are getting generated separately even after if option is selected to generate together because it is uplaoded seprately on ewaybill and e-invoice portal and print of ewaybill and einvoice is loaded seprately from relevant portal but in BUSY can be generated togther but it is uplaoded sepratelty on ewaybill and e-invoice portal

Frequently AskedQuestions