Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I check old E-way bills from BUSY ?

Yes, you can check the old e-way bill from BUSY.
To check the old E-way bill in BUSY, E-way bill no. should be mentioned in transport window in BUSY,
To check the old E-way bill follow the below mentioned Steps:
Step 1: Go to Transaction Menu
Step 2:GST Misc. Utilities and
Step 3: Click on Eway bill management

Generating E-Waybill from Transportation window in BUSY. Required options?

To generate an E-Waybill from the Transportation window in BUSY, 
Step1: Go configuration and voucher series configuration
Step2: Select the voucher series type, like sale
Step3: Click on voucher configuration
Step4: Enable the Generate E-Waybill after saving
Step5: Enable the Transporter details Yes; option must be enabled in the configuration settings.

Ensure E-Way bill inclusion with e-invoice in BUSY.

To generate Ewaybill including Einvoice you need to ensure that You have 
enabled both Ewaybill and Einvoice required option under GST VAT option
and in voucher while transport details box will open need to make Y on
generate ewaybill within E invoice option and also fill the vehicle number station
pincode properly

I am unable to generate the printout of E-Way Bill even after validating the GSP ID. What should I do to resolve this?

To resolve the issue of being unable to generate the printout of the E-Way Bill despite validating the GSP ID, check the credentials to ensure they are entered correctly. If the issue persists, try switching the GSP ID priority from the GSP ID configuration window, located under the 'Features and Options' in the GSP/VAT section.

Even after generating the invoice and E-Way Bill from BUSY, the printouts are not coming. What might cause this problem?

To resolve the issue of being unable to generate the printout of the E-Way Bill despite validating the GSP ID, check the credentials to ensure they are entered correctly. If the issue persists, try switching the GSP ID priority from the GSP ID configuration window, located under the 'Features and Options' in the GSP/VAT section.

The distance is picking up incorrectly in the E-Way bills. How can I modify or set the distance to zero?

If the distance is picking up incorrectly in the E-Way bills generated, you cannot modify the eway bill as have to cancel the eway bill and generate fresh eway bill from BUSY.
To set the distance as zero while generating eway bill, you have to mention distance as Zero in transport detais window in your invoice.

Do I need to generate e-way bill for all invoices in BUSY? What is the minimum invoice value threshold?

An E way bill is required for the movement of goods and has a specific threshold limit, set at Rs. 50,000 which may vary according to the state. So the E way bill generation is depends on E way bill condition.
The minimum threshold limit is set at 50,000 which amy vary according to the state.

How do I access the E-way bill portal to enter my GSP credentials? What are the login credentials?

To access the E-way bill portal and enter your GSP credentials, you will need to visit the portal's website and use the login credentials provided to you. The specific login credentials, such as the username and password, should have been given to you by the portal administrator or the company responsible for managing the portal.

How to validate hsn code in bulk as while generating eway bill showing error of invalid hsn code.

To validate hsn code in bulk you need to follow below steps.
Step 1: Go to transaction menu and then select Gst misc. utilities.
Step 2: In Gst misc. utilities select validate hsn online option.
Step 3: Then select mulitple hsn and click on load data option.
Step 4: Then click on validate option to validate all hsn codes.

Why doesn't 'Check for Possible Errors' detect issues in my invoice? How to troubleshoot this in BUSY?

To troubleshoot why 'Check for Possible Errors' is not detecting issues in your invoice in BUSY, you can try checking if the invoice is properly formatted and if all required fields are filled in correctly. You can also try updating your BUSY software to the latest version and checking for any relevant updates or patches.
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