Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I resolve errors related to missing or incorrect UQC codes when generating E-Invoices in BUSY?

To resolve the UQC error then follow the given steps :
Step 1: Click on the error then you will get some options to update transport details
Step 2: Then click on update UQC detail option
Step 3: Mention correct UQC and save the configuration
Step 4: Then proceed to generate e-invoice

The address is showing blank when I try to generate e invoice. How can I fix this?

There can be several reasons that address is showing blank to fix this issue You can follow the steps. 
Step 1. Ensure that the address is filled in party master.
Step 2. If you are picking the address from billing shipping window then make sure that address is filled in billing shipping window.

How should I save and generate e-way bills or invoices correctly in BUSY after entering all details?

To enable e-invocing bill generation in BUSY, 
Step1: Go to administration menu.
Step2: Select on configuration and click on feature and options
Step3: Click on GST/VAT
Step4: Enable the e-way bill generation option
Step5: configure GSP Configuration
Step 6: Enable from Voucher Series Configuration " Generate E-way bill after saving"

Why is the BUSY software not saving the station details I entered during sale voucher creation?

If your station details are not saving when entered during sale voucher creation, follow these steps: 
1.Enter your station and pincode in the Transport Window and save.
2.If you do not enter transport details in the Transport Window, it will not save.
3.Ensure that you enter station details in the transport window.

I am confused about the latest e-way bill rules. Can you explain the requirements clearly?

E-way bill is short for Electronic Way Bill. GST E-way bill is a document used to track goods in transit introduced under the Goods and Service Tax. A taxable person registered under GST involved in the transportation of goods with a value of over Rs.50,000 must possess an E-way bill generated on the GST Portal.

Can I check the status and validity of my past e-way bills in BUSY?

Yes, you can check the Status and validity of your past E-way bills 
To check this report follow the below mentioned steps:
Step 1: Go to Transaction Menu
Step 2: Click on GST Misc.Utilities and then E-way bill Management
Step 3: Click on Generate /Print E-way bill
Step 4: Select the Voucher Type and Date range

How to void or cancel a generated e-way bill? What will be its impact?

To cancel the e way bill you have two options either you cancel eway bill from govt portal or from BUSY, if you want to cancel eway bill from BUSY you need to open your voucher and press ALT + X key to first cancel voucher and then cancel eway bill generated for the voucher.

Are there any other common error that restrict E-way bill generation in BUSY?

Yes, there are some common reasons in BUSY that restrict to generate E-way bill in BUSY that is:
1. Internet connection not available
2. GSP Id and Password not mentioned in BUSY
3. Station and pin code not entered
4. Vehicle no. format is not correct
5. Mentioned distance in transport window is wrong
6. Invalid HSN code of item

What is the process for reconcile invoices between your software and government portal?

The process to reconcile invoices between Fundamento's software and the government portal involves manually comparing and matching the invoices in the software with the invoices on the portal. Any differences or mismatches need to be identified and resolved. This process ensures that the invoices in the software accurately reflect the invoices on the government portal.

How do I cancel an invoice in BUSY and on the government portal?

To cancel bill, you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher
To cancel an E-way bill along with the original bill on BUSY, you can go to the portal and cancel both bills.
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