Frequently Asked Questions

"To troubleshoot your e-waybill configuration issue, details needed are :
Step 1. Your registered mobile number or email address associated with the e-waybill configuration.
Step 2. Any error messages or codes that you are encountering during the configuration process.
Step 3. The specific steps you have taken so far and any changes you have made in BUSY.

To update vehicle numbers in BUSY you can manually enter the vehicle numbers in transporter window after creating the invoices.
To update the vehicle number in bulk follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can
change vehicle number

If you want to overwrite the auto poulated distance in the e way bill then please
follow the given steps
Step 1: In the transport window there is a field of distance enter the distance 
 here which you want to overwrite. 
Step 2: Then auto populated distance wil be overwrite withe the distance 
 entered manually.

If you have not generated the E-way bill then can change the transporter ID and vehicle number manually from transport window 
If you have generated the E-way bill and then want to change the transporter Id and vehicle number then you need to cancel the e-way bill ang generate a new e-waybill with updated details

Yes, you can check the Status and validity of your past E-way bills 
To check this report follow the below mentioned steps: 
Step 1: Go to Transaction Menu 
Step 2: Click on GST Misc.Utilities and then E-way bill Management
Step 3: Click on Generate /Print E-way bill 
Step 4: Select the Voucher Type and Date range

To reconcile e-way bills with invoices generated in BUSY, you can compare the details of the e-way bills with the corresponding invoices in BUSY. Ensure that the invoice numbers, amounts, and other relevant information match between the two. If there are any discrepancies, you can make the necessary adjustments in BUSY to ensure accurate reconciliation.

Here are the steps for configure GSP in BUSY after generating it from portal:
Step 1: Go to Administration Menu
Step 2: Click on configuration 
Step 3: Then click on feature and option 
Step 4: Then click on GST/VAT feature and mention gsp id in GSP configuration box then save the changes by click on save button

If you want to overwrite the auto poulated distance in the e way bill then please
follow the given steps
Step 1: In the transport window there is a field of distance enter the distance 
 here which you want to overwrite. 
Step 2: Then auto populated distance wil be overwrite withe the distance 
 entered manually.

If your goods are dispatched directly goods from a factory then you can mention dispatch address while generating E waybill . For mention dspatch address follow the below steps:
Step 1: In transport window of voucher select transaction type as bill from dispatch from
Step 2: Then mention yes in dispatch details required and wrute address

If the server is down in BUSY and you need to generate invoices urgently, one alternative you can try is to create JSON files for the invoices. However, if the server is down, the e-invoice generation may still fail. It is recommended to wait until the server is back up to generate the invoices.