Frequently Asked Questions

If the distance is picking up incorrectly in the E-Way bills generated, you cannot modify the eway bill as have to cancel the eway bill and generate fresh eway bill from BUSY.
To set the distance as zero while generating eway bill, you have to mention distance as Zero in transport detais window in your invoice.

An E way bill is required for the movement of goods and has a specific threshold limit, set at Rs. 50,000 which may vary according to the state. So the E way bill generation is depends on E way bill condition.
The minimum threshold limit is set at 50,000 which amy vary according to the state.

To access the E-way bill portal and enter your GSP credentials, you will need to visit the portal's website and use the login credentials provided to you. The specific login credentials, such as the username and password, should have been given to you by the portal administrator or the company responsible for managing the portal.

To validate hsn code in bulk you need to follow below steps.
Step 1: Go to transaction menu and then select Gst misc. utilities.
Step 2: In Gst misc. utilities select validate hsn online option.
Step 3: Then select mulitple hsn and click on load data option.
Step 4: Then click on validate option to validate all hsn codes.

To troubleshoot why 'Check for Possible Errors' is not detecting issues in your invoice in BUSY, you can try checking if the invoice is properly formatted and if all required fields are filled in correctly. You can also try updating your BUSY software to the latest version and checking for any relevant updates or patches.

To resolve the UQC error then follow the given steps :
 Step 1: Click on the error then you will get some options to update transport details 
 Step 2: Then click on update UQC detail option
 Step 3: Mention correct UQC and save the configuration 
 Step 4: Then proceed to generate e-invoice

There can be several reasons that address is showing blank to fix this issue You can follow the steps. 
 Step 1. Ensure that the address is filled in party master. 
 Step 2. If you are picking the address from billing shipping window then make sure that address is filled in billing shipping window.

To enable e-invocing bill generation in BUSY, 
 Step1: Go to administration menu.
 Step2: Select on configuration and click on feature and options 
 Step3: Click on GST/VAT 
 Step4: Enable the e-way bill generation option 
 Step5: configure GSP Configuration 
 Step 6: Enable from Voucher Series Configuration " Generate E-way bill after saving"

If your goods are dispatched directly goods from a factory then you can mention dispatch address while generating E waybill . For mention dspatch address follow the below steps:
Step 1: In transport window of voucher select transaction type as bill from dispatch from
Step 2: Then mention yes in dispatch details required and wrute address

If the server is down in BUSY and you need to generate invoices urgently, one alternative you can try is to create JSON files for the invoices. However, if the server is down, the e-invoice generation may still fail. It is recommended to wait until the server is back up to generate the invoices.