Frequently Asked Questions

To check the status of e-way bill generated you can check on e-way bill portal, see its accepted and rejected. 
Step1: To see in BUSY of e-way bill report, 
Step2: Go to Transaction menu and select Gst misc.utilities. 
Step3: Click on e-way management 
Step4: Find e-way bill generate Generate by self and others

To delete the E-way bill setting in BUSY , you need to follow the below steps:
 1. Click on administartion menu and select configuration .
 2. Click on feature and option and select GST/VAT tab.
 3. Click on E-Way bill required option and disable the feature.
 4. Press save or F2 command .

The "handle in the wrong state" error can be caused by a variety of issues, such as incorrect username or password, authentication failure, or connection failure. To fix it, check and ensure that the login credentials are correct, try generating a new password on portal, and check for any network or server issues.

If you are getting the error on the portal while specifying the Eway bill number then you can check the below points:
1. Make sure you have the proper internet connection
2. Check the Eway bill number again if the same is correct or not
3. Chcek that there is any backend server issue or not.

If you want to generate an e-invoice if the party does not have a GST number want alternatives: 
 1.According to Einvoice Portal Cannot Generate Einvoice for B2C. GST Number is must. 
 2.You Can generate Einvoice only for B2B transactions. 
 3.No Alternative of this. You Can also contact to Einvoice portal

Find out the steps to change billing location to correct the distance calculation for e way bill
 Step 1: Open that voucher in modify mode 
 Step 2 : Then change the state or pin code mentioned in the transport window whichever is incorrect
 Step 3 : Then it will calculate correct distance

To generate a separate e-way bill for an existing invoice in BUSY, follow these steps: 
Step 1: Go to transactions 
Step 2: Modify the sales invoice 
Step 3: Mention invoice no in Sales voucher 
Step 4: Then resave the voucher there is an option to generate an Ewaybill 
Step 5: Then generate Ewaybill

You can generate E-way bill of same document number on which e-way bill has already being generated.
But first you have to cancel exiting e-way bill from portal and if you want from BUSY then you can cancel with when you cancel your whole voucher do afte backup. You can cancel through pressing Ctrl+X.

E-way generation errors depend on your data feeding how you enter the data if you enter the incorrect field or let the fields blank then you will get the error 
so if you are facing any error please specify that error, then it will be easy to provide the correct solution to you

If you want to see the eway bill generated report you can follow below given steps: 
Step 1: Go to transaction menu and select Gst misc. utilities option.
Step 2: In Gst misc. utilities option select eway bill management option.
Step 3: Then select generate/print eway bill option to view the eway bill generated report.