Frequently Asked Questions

In order to verify the Eway bill generated is correct or not on the portal you can check the below details after log in the portal :
1. E-Way Bill number
2. Date and time of generation
3. Consignor and consignee details
4. Vehicle number and transportation details
5. Item details and quantity
6. Validity period of the E-Way bill.

If you used to generate E-way bills in BUSY but can't do so now, it might be due to reasons like a software update or changes in settings, such as issues with the GSP (GST Suvidha Provider) or server problems. To resolve this, it's best to reach out to BUSY's customer support for assistance.

To add the party's GSTN number separately in the E-Way bill, you can use the "Bill to Ship to" option. In this option, you can enter the details of the party, including their GSTN number. However, please note that the E-Way bill will pick up the default GSTN number from the consignor's master data.

if GSTIN issue showing in e-way bill generation then check below case.
1. your GSTIN no was not blocked from e-way bill portal due to you not generate e-way bill for a long way if your GSTIN was blocked thenyou need to enabled GSTIN no from e-way bill portal for that concern with your CA

To Update the E way Bill changes in BUSY, follow these steps:
Step 1: Go to transaction menu then select the required voucher.
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now,Update the changes made on E way bill portal regarding E way bill and save the voucher.

To check previously generated e-invoices :
 Step 1: Go to tansaction menu 
 Step 2: Click on Gst misc. utilities 
 Step 3: Then click on e-invoice management option
 Step 4: Then select generate/print e-invoice 
 Step 5: select the necessary details, then review the invoices for which e-invoices have already been generated.

Find out the steps to solve pin code error while generating e way bill
Step 1 : First open that voucher in modify 
Step 2 : Then go to voucher detail option 
Step 3 : Then select transport fields
Step 4 : Then mention pincode in transport window
Step 5 : Then can generate e way bill

In order to export the report Eway generated report through the steps below :
1. Go to Transaction menu 
2. Click on GST Miscl. Utilities
3. Eway Bill management
4. Eway bill details (generated by self)
5. First download and then view the report 
6. from here you can use Export tab or Alt+E to export this report

Yes, if GST returns are filed late, it can affect E way bill generation. According to the rule, if taxpayers have not filed the latest two successive month returns on the GST Common Portal, they will be blocked from generating E way bills. For further assistance, you can contact a CA or tax consultant.

If you want to see the eway bill generated report you can follow below given steps: 
Step 1: Go to transaction menu and select Gst misc. utilities option.
Step 2: In Gst misc. utilities option select eway bill management option.
Step 3: Then select generate/print eway bill option to view the eway bill generated report.