Frequently Asked
Questions

Q: How do I check if the E-Way bill is generated correctly on the portal? What details should I verify?

In order to verify the Eway bill generated is correct or not on the portal you can check the below details after log in the portal : 1. E-Way Bill number 2. Date and time of generation 3. Consignor and consignee details 4. Vehicle number and transportation details 5. Item details and quantity 6. Validity period of the E-Way bill.

Q: I used to generate AB bills from BUSY earlier. Why am I unable to do so now?

If you used to generate E-way bills in BUSY but can't do so now, it might be due to reasons like a software update or changes in settings, such as issues with the GSP (GST Suvidha Provider) or server problems. To resolve this, it's best to reach out to BUSY's customer support for assistance.

Q: How do I add party's GSTN number separately in the E-Way bill?

To add the party's GSTN number separately in the E-Way bill, you can use the "Bill to Ship to" option. In this option, you can enter the details of the party, including their GSTN number. However, please note that the E-Way bill will pick up the default GSTN number from the consignor's master data.

Q: GSTIN issue in e-way bill generation how to fix it?

if GSTIN issue showing in e-way bill generation then check below case. 1. your GSTIN no was not blocked from e-way bill portal due to you not generate e-way bill for a long way if your GSTIN was blocked thenyou need to enabled GSTIN no from e-way bill portal for that concern with your CA

Q: How to reflect E-Way bill changes in BUSY invoices?

To Update the E way Bill changes in BUSY, follow these steps: Step 1: Go to transaction menu then select the required voucher. Step 2: Then, choose the Modify option and access the required invoice in modify mode. Step 3: Now,Update the changes made on E way bill portal regarding E way bill and save the voucher.

Q: How do I search for previously generated e-invoices?

To check previously generated e-invoices : Step 1: Go to tansaction menu Step 2: Click on Gst misc. utilities Step 3: Then click on e-invoice management option Step 4: Then select generate/print e-invoice Step 5: select the necessary details, then review the invoices for which e-invoices have already been generated.

Q: I'm having trouble generating my e way bill as it showing pin code blank error

Find out the steps to solve pin code error while generating e way bill Step 1 : First open that voucher in modify Step 2 : Then go to voucher detail option Step 3 : Then select transport fields Step 4 : Then mention pincode in transport window Step 5 : Then can generate e way bill

Q: Why is there no option to export the list of generated E-Way bills in BUSY?

In order to export the report Eway generated report through the steps below : 1. Go to Transaction menu 2. Click on GST Miscl. Utilities 3. Eway Bill management 4. Eway bill details (generated by self) 5. First download and then view the report 6. from here you can use Export tab or Alt+E to export this report

Q: I filed my GST returns but they were late. Does this affect e-way bill generation?

Yes, if GST returns are filed late, it can affect E way bill generation. According to the rule, if taxpayers have not filed the latest two successive month returns on the GST Common Portal, they will be blocked from generating E way bills. For further assistance, you can contact a CA or tax consultant.

Q: I am not able to see e-bills in BUSY. How can I fix this?

If you want to see the eway bill generated report you can follow below given steps: Step 1: Go to transaction menu and select Gst misc. utilities option. Step 2: In Gst misc. utilities option select eway bill management option. Step 3: Then select generate/print eway bill option to view the eway bill generated report.

Find Solutions to Common Issues Related to taxation - e way bill generation

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Dealer Complaint/Issues

How do I check if the E-Way bill is generated correctly on the portal? What details should I verify?

In order to verify the Eway bill generated is correct or not on the portal you can check the below details after log in the portal :
1. E-Way Bill number
2. Date and time of generation
3. Consignor and consignee details
4. Vehicle number and transportation details
5. Item details and quantity
6. Validity period of the E-Way bill.

I used to generate AB bills from BUSY earlier. Why am I unable to do so now?

If you used to generate E-way bills in BUSY but can't do so now, it might be due to reasons like a software update or changes in settings, such as issues with the GSP (GST Suvidha Provider) or server problems. To resolve this, it's best to reach out to BUSY's customer support for assistance.

How do I add party's GSTN number separately in the E-Way bill?

To add the party's GSTN number separately in the E-Way bill, you can use the "Bill to Ship to" option. In this option, you can enter the details of the party, including their GSTN number. However, please note that the E-Way bill will pick up the default GSTN number from the consignor's master data.

GSTIN issue in e-way bill generation how to fix it?

if GSTIN issue showing in e-way bill generation then check below case.
1. your GSTIN no was not blocked from e-way bill portal due to you not generate e-way bill for a long way if your GSTIN was blocked thenyou need to enabled GSTIN no from e-way bill portal for that concern with your CA

How to reflect E-Way bill changes in BUSY invoices?

To Update the E way Bill changes in BUSY, follow these steps:
Step 1: Go to transaction menu then select the required voucher.
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now,Update the changes made on E way bill portal regarding E way bill and save the voucher.

How do I search for previously generated e-invoices?

To check previously generated e-invoices :
 Step 1: Go to tansaction menu 
 Step 2: Click on Gst misc. utilities 
 Step 3: Then click on e-invoice management option
 Step 4: Then select generate/print e-invoice 
 Step 5: select the necessary details, then review the invoices for which e-invoices have already been generated.

I'm having trouble generating my e way bill as it showing pin code blank error

Find out the steps to solve pin code error while generating e way bill
Step 1 : First open that voucher in modify 
Step 2 : Then go to voucher detail option 
Step 3 : Then select transport fields
Step 4 : Then mention pincode in transport window
Step 5 : Then can generate e way bill

Why is there no option to export the list of generated E-Way bills in BUSY?

In order to export the report Eway generated report through the steps below :
1. Go to Transaction menu 
2. Click on GST Miscl. Utilities
3. Eway Bill management
4. Eway bill details (generated by self)
5. First download and then view the report 
6. from here you can use Export tab or Alt+E to export this report

I filed my GST returns but they were late. Does this affect e-way bill generation?

Yes, if GST returns are filed late, it can affect E way bill generation. According to the rule, if taxpayers have not filed the latest two successive month returns on the GST Common Portal, they will be blocked from generating E way bills. For further assistance, you can contact a CA or tax consultant.

I am not able to see e-bills in BUSY. How can I fix this?

If you want to see the eway bill generated report you can follow below given steps: 
Step 1: Go to transaction menu and select Gst misc. utilities option.
Step 2: In Gst misc. utilities option select eway bill management option.
Step 3: Then select generate/print eway bill option to view the eway bill generated report.

Frequently AskedQuestions