Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to enter the second party's address when creating an invoice with multiple ship-to parties in BUSY?

When creating an invoice with multiple ship to parties you need to follow these steps: 
Step 1: While creating voucher You need to Feed Address and details In Billing shipping details window and save.
Step 2: In Transport window you need to take transaction type Bill to ship to.

How long does it take for an e-way bill to get generated after voucher in BUSY ?

In BUSY it will generate immediately after enter voucher 
For Generate E-way bill follow these steps
1. save voucher and mention detail in transport window like transporter name, vehicle no. and station and pin code
2. After mention all detail save(ok) transport window and choose automatic and check error and generate

The OTP for GSP registration is not being received. How can I get the OTP resent?

If you are not receiving an OTP during GSP registration on portal,you should first check whether the number you are trying to verify is registered on the portal. Otherwise, you can also check your registered email. If the issue is still coming, you can contact the portal's helpline number for assistance.

Will there be fines or penalties if my e-way bill in BUSY has incorrect details?

Yes, there can be fines or penalties if your e-way bill generated from Bus has incorrect details. It is important to ensure that all the information provided in the e-way bill is accurate and matches the actual details of the transaction otherwise you can contact to your CA reagrding the panelties.

I entered all details but the E way bill generation failed. What should I do?

If Ewaybill generation is failed , check the following options below :
Step 1: Check the error description mentioned and correct error accoding to that
Step 2: Check your internet connection
Step 3: Go to administration the configuration and select Features/options
Step 4: Select GST/ VAT and check Ewaybill and gsp configuration

What is the difference between a regular and a consolidated e-way bill in BUSY?

In BUSY, a regular e-way bill is generated for each individual invoice or consignment. On the other hand, a consolidated e-way bill is generated for multiple invoices or consignments that are being transported together. The consolidated e-way bill simplifies the process by combining multiple invoices into a single document for transportation.

What vehicle number should I enter for e-way bill is it permanent or changes?

To generate an e-way bill in BUSY, you need to enter the vehicle number of the vehicle that transports the goods. The vehicle number can be either permanent or changeable depending on the vehicle you use but you have to enter the vehicle number every time you create an e-way bill.

Do I need to create a new voucher for re-generating the e-way bill?

No, you do not need to create a new voucher to generate the e-way bill again.
You can generate the e-way bill again from your previous or the same voucher on which you generated the e-way bill from BUSY.
Before generating, ensure that you cancel the existing e-way bill number of the voucher.

Will there be any penalties if there are errors in my E-Way bills?

Yes, there can be fines or penalties if your e-way bill generated from Bus has incorrect details. It is important to ensure that all the information provided in the e-way bill is accurate and matches the actual details of the transaction otherwise you can contact to your CA reagrding the panelties.

Do I need to calculate distance manually in BUSY for E-way Bill generation?

No, you do not need to calculate the distance manually on transporter window in BUSY for E-way Bill.
You have to simply click on check distance option of transporter window BUSY auto calculate distance according to your bill from and ship to pincode so, make sure you entered both pincode while checking.
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