Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

I entered all details but the E way bill generation failed. What should I do?

If Ewaybill generation is failed , check the following options below :
Step 1: Check the error description mentioned and correct error accoding to that
Step 2: Check your internet connection
Step 3: Go to administration the configuration and select Features/options
Step 4: Select GST/ VAT and check Ewaybill and gsp configuration

What is the difference between a regular and a consolidated e-way bill in BUSY?

In BUSY, a regular e-way bill is generated for each individual invoice or consignment. On the other hand, a consolidated e-way bill is generated for multiple invoices or consignments that are being transported together. The consolidated e-way bill simplifies the process by combining multiple invoices into a single document for transportation.

What vehicle number should I enter for e-way bill is it permanent or changes?

To generate an e-way bill in BUSY, you need to enter the vehicle number of the vehicle that transports the goods. The vehicle number can be either permanent or changeable depending on the vehicle you use but you have to enter the vehicle number every time you create an e-way bill.

Why am I unable to generate e-way bills for some invoices? What could be the potential causes?

There could be several potential causes for being unable to generate e-way bills for some invoices in BUSY,such as those mentioned below: 
1. Invalid Transporter ID or Vehicle No.
2. Invalid distance between PIN codes, especially if both PIN codes are similar.
3. Invalid HSN code for the E-Way Bill.

I made a mistake in the vehicle number while generating E-Way bill. Can I correct it now?

Yes, you can correct the mistake in the vehicle number after generating the E-Way bill. You will need to go to the ewaybill portal to update this if there is a provision to update otherwise you can cancel the existing e-waybill and generate a new one with the correct details.

I am getting error that state code and PIN code don't match. What should I do?

If you are getting an error that the state code and PIN code don't match, you should check and ensure that you have entered the correct PIN code for the corresponding state. Make sure to update the PIN code to match the state code in order to resolve the error.

My goods are being rejected due to incorrect e-way bill details, how to regenerate the bill?

Your goods are being rejected due to incorrect e-way bill details you need to check the details entered in invoice and required for e-way bill 
If there is need of any changes in E-way bill cancel the old E-way bill and then create a new E-way bill with updated details

I want to disable auto invoice generation in BUSY. How can I turn off automatic invoicing?

To disable auto-invoice generation in BUSY, you need to follow the below steps:
Step 1: Go to Administrator, then Configuration, then Features or Option,
Step 2: Then select GST or VAT and disable the e-Invoice bill required as NO.
Step 3: It will turn off the automatic invoicing in BUSY.

I want separate invoice value thresholds for local and interstate eWay bills. How to configure that?

For Specify threshold limit for local and interstate e-way bills please follow these steps:
1. Go in Administration then configuration
2. Then Features/Options and then Gst/Vat
3. Then E-way bill configuration specify limit for central/export transaction
4. Then E-way bill required for local transaction yes and mention limit and save the changes

I am getting error in e-waybill due to incorrect vehicle number. How to modify it?

For correcting the vehicle number in the in the invoice for generating eway bill need to follow below steps:
Step 1: Open the invoice in which vehicle number is to be corrected.
Step 2: Then save voucher again tranport window will open now in transport window you can correct the vehicle number.