Frequently Asked Questions

If you are experiencing slow performance and timing out while creating e-invoices in BUSY, you need to try the below steps: 
 Step 1: you can try troubleshooting the issue by checking your internet connection, 
 Step 2: clearing cache and cookies, and ensuring that your BUSY software is up to date.

To fix the E-way bill generation error check: 
Step 1: E-way bill configuration like: GSP Id and Password , 
Step 2: Station and pin code should be mentioned. Station and pin code should be mentioned in party master.
Step 3: In Transporter detail window Transporter Name, Transporter ID, Vehicle no. should be mentioned.

If you are not able to correct a mismatched invoice number and E-Way bill before the shipment, it may cause issues during transportation and could lead to delays or rejection of the shipment. It is important to ensure that the invoice number and E-Way bill are accurately matched to avoid any complications.

check below detailes for smooth ewybill generate 
 Step 1: Modify the Bill and fast Check Item Detailes like HSN tax Category and item UQC 
 Step 2: then Check Party Details like GSTIN no , party address Station and pincode 
 Step 3: in Transport details Check Station and pincode

Yes, you can enter zero in the distance field in the transport details window to allow the software to automatically pick up the distance from the E way bill portal. However, it is crucial to ensure that the pin code is correctly mentioned in both the transport window and the party master.

If you mentioned distance in transport details of voucher but still showing zero , you can follow the below steps:
Step 1: In transport details window click on check distance
Step 2: Go to E-waybill portal and in search section check pin to pin distance
Step 3: In BUSY and E-waybill portal distance should match

E way bill generates for movements of goods and it is not a part of GSTR1 return so that the consignee will not get the Input Tax Credit (ITC) on the basis of e way bill. When you generate an e invoice then the consignee will get the Input Tax Credit (ITC).

You cannot correct party name in generated E way bill or E invoice in BUSY. You have to cancel it and the voucher by clicking on Cancel button or pressing Ctrl+X. Then you can generate a new one. 
Note: Once e invoice is cancelled you cannot generate again on same voucher number.

To enter the distance as Zero you can follow these Steps-
Step 1: Open your voucher and resave it 
Step 2: during the resave one window will appear from the name of Input transport details and then enter distance as 0 in distance and save the voucher and then generate E-Way bill 

To check the invoices which is need to do Einvoice you need to follow the steps 
 Step1 go to transaction menu and click Gst misc utilities
 Step2 Click on ewaybill and einvoice management 
 Step3 Click to Einvoice audit report 
 Step4 Click the starting and ending date and press ok