Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How frequently do I need to generate e-way bills for my business?

The frequency of generating e-way bills for your business depends on the specific regulations and requirements set by the government or tax authorities in your country. It is recommended to consult the relevant guidelines or seek advice from a tax professional to determine the frequency of e-way bill generation for your business.

I want to understand the complete E-bill generation process. Can you explain?

Sure, I can explain the complete e-bill generation process. To generate an e-bill, you need to enter details like GST number, vendor/supplier details, invoice details, and transportation details. Once all the required information is entered, you can generate the e-bill. The e-bill will then be saved and can be printed if needed.

While saving an invoice not asking for generating e-way bill.

Here it is possible that Generate ‘E-Way bill’ after saving option is not enabled from voucher series configuration.
While saving an invoice not asking for generating e-way bill follow the below steps:
Step 1: Go to Administration> Configuration> Voucher Series Configuration.
Step 2: Select series of Sales/Purchase> Click on configuration>Enable Generate ‘E-Way bill’ after saving.

How do I activate the e-way payment option in BUSY?

To activate the e-way payment option in BUSY, you need to configure your e-way account in the software. This can be done by going to the e-way Configuration section in BUSY and entering your e-way account details. Once configured, the e-way payment option will be activated and available for use in BUSY.

Will modifications to existing vouchers affect associated e-way bills?

No, modifications to existing vouchers will not affect associated e-way bills but if you change in amount in voucher then amount on eway bill and in invoice will be mismatch and it should not heppen.So you have to generate e way bill agaim on the same invoice no. after cancel from portal.

The invoice shows an error "Bill from party address cannot be blank while we create Eway bill from BUSY." How can I fix this?

To fix the error Bill from party address cannot be blank while creating E way bill just do the simple steps:
Step 1: Open that invoice.
Step 2: Open that party master through Alt+M from which you are billing.
Step 3: Then mention their address in address line & pin code in pincode option.

What should I do if I get an error in BUSY that "invalid use of null" when trying to generate the E-Way bill?

You can check this issue with following steps:
Step 1: Check GSP credential which you have mentioned in BUSY in GST Vat feature.
Step 2: Check GSP as you have mentioned Eway bill login credentials by mistake in BUSY.
Step 3: Create new GSP credentials from Eway bill portal & mention same in BUSY.

Why is the e-waybill not auto populating distance from voucher?I am getting error while generating e-invoice, how to resolve?

The distance will automatically calculates based the pincodes when you click on the Check Distance during voucher entry. Further you can leave 0 km as distance, then the distance will automatically calculates on e way bill.
Please provide more details as what error you are getting while generating E Invoice in BUSY?

Can I generate an e-way bill if the billing location and shipping location are in different states?

Yes, you can generate an e-way bill if the billing location and shipping location are in different states as for that seprate billing shipping option should be enabled for voucher and in tranport details,you can also select transaction type as bill to ship to and proceed to generate ewaybill in BUSY

What should I do if I notice discrepancies between the generated E way bills and actual invoices?

When you generate an e-way bill from BUSY, the details should match with the actual invoice, unless you have made any changes in the invoice after generating the e-way bill. Further If there is any mismatch, you can cancel the e-way bill and generate a new one with the correct details.
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