Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What menu options in BUSY lead me to the e-waybill configuration settings?

To know about the option for e-waybill feature in BUSY you need to follow these steps:
Step 1: Go to administration tab
Step 2: Then click on configuration button
Step 3: Then click on features and option button
Step 4: Then select the GST/VAT
Step 5: From this menu you can configure your E-waybill configurations

What is the meaning of Transport GR and when is it required?

Transport GR stands for Transport Goods Receipt. It is a document that acknowledges the receipt of goods by the transporter. It is required when goods are transported from one place to another. In BUSY accounting software, you can generate Transport GRN to keep track of goods received by the transporter.

What should I do if the distance between pincodes is more than ? Will the E way bill still not generate?

If the distance between the pincodes is more that 0 km, then you can click on the Check Distance option in the transport details window it will update the distance. Further you can also leave as 0, the portal will automatically calculates the distance while generating e way bill.

I entered just the vehicle number but still the e-way bill is not getting generated, what could be the issue?

You have to mention transporter with vehicle number in transport details to generate E-waybill. Also check the vehicle number should be in correct format and no space or special character is mentioned in that .
When generating E-waybill check possible error and correct the errors mentioned in report the generate.

The e-way bill option is not showing up in my BUSY. What do I need to do to activate it?

If eway bill option is not showing in BUSY it means you are using Basic edition of BUSY.
To get this option you have to upgrade software from basic to standard or enterprise edition. Further you can concern to your channek partner for upgrade as it is a chargeable process.

I am unable to find the 'Generate Print E-Way Bill' option under GST Miscellaneous Utilities. Where can I find this?

If unable to find the 'Generate Print E-Way Bill' option under GST Miscellaneous Utilities. You can follow these steps: 
Step 1: Go to the transaction
Step 2: Go to Gst Miscellaneous Utilities
Step 3: Go to E-Way Bills & E-Invoice Management
Step 4: Go to Generate /Print Ewaybill

What do I do if there is an error in the vehicle number while generating the E-way bill?

If there is an error in the vehicle number while generating the E-way bill, you can modify the generated E-way bill to correct the vehicle number.
Step 1 : CLick on transactions
Step 2 : Select sale voucher
Step 3: CLick on modify
Step 4 : OPen voucher and change correct vehicle number

I want to automate e-way bill generation for all bills above k. How can I do this?

For Generate e-way bill above 50k bill value please follow these steps:
1. Go in Administration then go in configuration
2. Then Go in Features/options then GST/VAT
3. Then Go in E-way bill configuration
4. Then mention limit Amount after which E-way bill applicable
5. Mention limit and save configuratio

My EV bills are getting rejected. What could be the reasons and how can I fix it?

There could be several reasons why your E-way bill are getting rejected some common error include: 
1. Invalid Transporter Id
2. Incorrect GSTIN
3. Station and pincode not proper
4. Invoice total amount is not correct
5. Tax not calculate properly
6. Ensure that all the required fied should be entered properly

I am unable to generate E Way bills due to pincode errors. What should I do?

If you are getting pin code errors while generating E way bills in BUSY, you can check the below possible aspects:
1. Make sure the pin code is specified in the Party master account.
2. Verify that the Station and pin code is updated in the Transport window during voucher entry.
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