Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why do I need to select multiple GSPs for E-Way bill generation?

In BUSY you can switch to one of two GSPs (GST Suvidha Provider) for E-Way bill generation in order to have backup options in case one GSP is unavailable or experiencing technical issues or server issue. This ensures that you can still generate E-Way bills smoothly and without interruptions.

I am getting an error invalid credentials while generating E way bill

To solve this issue we need to check GSP credentials and for this follow below steps:
Step 1 : Go to Administration menu
Setp 2: configurations-features/options- GST/VAT
Step 3: click on GSP configuraiton given if gets invalid credentials message then reset it from GST portal and then try to re generate it.

Where can I find the E way Bill Audit Report in BUSY?

To find E way bill Audit report in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill Management and select E way Bill Audit Report.
Step 3: Enter the date range and can see the report.

Generating E-Invoice and E-Way Bill simultaneously in BUSY. How to do this?

To generate E-Invoice and E-Way Bill simultaneously, follow these steps:
Step 1: When you enter the voucher in Transport Details, press Y for E-invoice Required and E-way Bill Required.
Step 2: If you want to generate E-way bill and E-invoice combined, press Y for Generate E-way bill within E-invoice.

Adding transport details like vehicle number in BUSY invoice. How to?

To add transport details like vehicle number in BUSY invoice, 
Step1: Create a invoice bill.
Step2: Window show of transporter details.
Step3: You need to go to the transport details section and enter the vehicle number.
Step4: This is necessary for generating an E-Way bill.

Find e-way bill generation feature in BUSY. Where is it located?

To find e-way bill generation feature in BUSY, Follow below steps:
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Click on features/Options.
Step 4: Under it clic on GST/VAT.
Step 5: Then you will found an option of E-Way bill required.
Ensure you are using Standard/Saffron/Enterprise/Emerald.

Are there any reports for E-Way bills and E-Invoices in BUSY?

Yes, there is report for E-way bills and E-invoice in BUSY 
To check that report follow the below mentioned steps:
Step 1: Go to Transaction and then GST Misc. Utilities
Step 2: Click on E-way bill & E-Invoice Management
And there you will find the report of E-way bill and E-invoice

Where can I find e-way bill audit report in BUSY?

To find E way bill Audit report in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill Management and select E way Bill Audit Report.
Step 3: Enter the date range and can see the report.

Can we configure auto e-way bill configuration without sending OTP

No, we need to send OTP and verify for creating GSP Id on portal through GSP id you can generate E-way bill through BUSY Software and OTP process provided by portal to ensure the security and authenticity of the process. It helps to verify the identity of the person.

What training resources are available for learning to generate e-bills?

BUSY provides user manual and video tutorial to help you configure and generate e-way bills in BUSY. You can also learn more about e-way bill management viewing our webinars on on our official website at www.busy.in. You can also check the other webinars and register for the upcoming ones.
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