Frequently Asked Questions

To check if your e-Waybill account is linked to the right GSTIN number for your business, you can log in to the e-Waybill portal and go to the 'Update Transporter' section. Here, you can enter your GSTIN number and check if it is linked to your e-Waybill account.

If the billing party does not have a GSTIN but the shipping party has a GSTIN in a BUSY invoice, you should enter the shipping party's GSTIN and address details in the invoice. The GST input credit will be given to the shipping party, not the billing party.

After generating Ewaybill to save the ewaybill, you can follow the below steps:
Step 1: After generate Ewaybill do you want to print ewaybill prompt will show 
Step 2: Select yes and pdf for Ewaybill will show
Step 3: Click on save option for pdf and selet location then save.

A GSP is a credential required for generating GST invoices and e-way bills on the government portal. To configure GSP for e-way bill generation, you need to go to:
Step 1 :CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : VAT/GST
Step 5 : Configure GSP

It is possible that there could be errors in other details such as HSN codes or party details that are causing the e-invoice errors to persist even after correcting the UQC and other details in BUSY. It is important to thoroughly check all details before generating the e-invoice.

To generate error-free e-bills in BUSY, you need to enter the following details about your party: party name, party address (including locality/area and pin code), GSTIN, state, and registration type (registered or unregistered). 
Make sure to enter accurate and complete information to avoid any errors while generating e-bills.

To cancel an e-invoice in BUSY.
 Step1: You need to cancel the voucher against which the e-invoice was made.
 Step2: The option to cancel in the voucher press key ALT+X for cancel .
 Step3: first the voucher will cancel and after options show of e-invoice cancel for portal.

A GSP is a credential required for generating GST invoices and e-way bills on the government portal. To configure GSP for e-way bill generation, you need to go to:
Step 1 :CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : VAT/GST
Step 5 : Configure GSP

The address details may not be getting captured fully in the e-way bills because they need to be entered in 3 lines with proper details including station name and pincode for both the vendor and buyer. Make sure to enter the address information correctly in the designated fields.

To specify the place of supply correctly for E-Way generation in BUSY
Step1: You need to enter the place of supply and PIN code in the transportation details of the invoice.
Step2: Make sure in e-Way generate window that pin code and location details enter ensure accuracy of E-Way generating.