Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

I am unable to find the 'Generate Print E-Way Bill' option under GST Miscellaneous Utilities. Where can I find this?

If unable to find the 'Generate Print E-Way Bill' option under GST Miscellaneous Utilities. You can follow these steps: 
Step 1: Go to the transaction
Step 2: Go to Gst Miscellaneous Utilities
Step 3: Go to E-Way Bills & E-Invoice Management
Step 4: Go to Generate /Print Ewaybill

What do I do if there is an error in the vehicle number while generating the E-way bill?

If there is an error in the vehicle number while generating the E-way bill, you can modify the generated E-way bill to correct the vehicle number.
Step 1 : CLick on transactions
Step 2 : Select sale voucher
Step 3: CLick on modify
Step 4 : OPen voucher and change correct vehicle number

I am getting an error that says E way bill could not be generated Reason Invalid Consignee ship to state code for the given pincode. What does this mean and how can I fix it?

If you are getting error Invalid Consignee ship to state code for the given pincode while generating e way bill in BUSY, it means the shipping pincode you have enterd is not belongs to the shipping state. So you have correct the pincode or state which is wrong.

How do I link an e-way bill generated externally to a BUSY invoice?How can I update vehicle details for an e-way bill in BUSY if they change?

If E way bill is generated externally, then you can ther the E way bill no in the Transport Details window during voucher entry and can also update the vehicle no in that window. But if can not update the vehicle no. in the genrated E way bill.

What are the solutions for resolving errors in the generation of E-invoices that are affecting the proper functioning of a business in the BUSY?

If you're having trouble making E-invoices in BUSY, here's what to do:
Step 1:Look for API errors or maintenance messages.
Step 2:Double-check GST numbers and HSN codes.
Step 3:Check party details like (address, GSTIN, State etc.)
If the problem continues, get in touch with customer support for help.

While generating eway bill showing distance is too high error even after entering correct pin codes. How to resolve this?

To resolve the issue of showing error distance is too high while generating eway bill after entering correct pin code, you have to enter distance as Zero in transport details window then the eway bill portal automatically pick the distance according to you supplier and recipient pin codes.

While Generatting E-Way bIll With Ladakh based Registed vehicle nuber then Vehicle format related issues Showing, How to fix it?

To fix this problem, add a zero at the beginning of the numeric part of your vehicle number. Our vehicle numbers usually have 10 characters, but Ladakh vehicle numbers are shorter, with 8 or 9 characters. Adding a zero before the numbers will make it the correct length.

My GSP ID for the e-way bill portal is invalid. How do I get a new GSP ID from BUSY?

If your GSP ID for the e-way bill portal is invalid you can check the GSP Id that is validating or not 
from GST/VAT
If GSP not validate then create a new GSP Id from E-way bill portal and then enter in GSP configuration in GST / VAT

What steps can I take if errors occur an invalid vehicle number during the generation of an e-way bill?

IF you are facing an error of vehicle no. then follow the given steps:
Step 1: Open voucher in modify mode
Step 2: Then while saving invoice, transport detail window will appear
Step 3: Then Change vehicle no. and save the configuration
Step 4: Then proceed to generate e-way bill

How can I generate E-Invoices without entering the distance traveled when operating multiple companies from the same location?

To generate E-Invoices without entering the distance traveled when operating multiple companies from the same location in BUSY, you can enter 0 in the distance field for each company in the transportation window. This will override the automatic distance calculation and allow you to generate the invoices successfully.