Frequently Asked Questions

If unable to find the 'Generate Print E-Way Bill' option under GST Miscellaneous Utilities. You can follow these steps: 
Step 1: Go to the transaction 
Step 2: Go to Gst Miscellaneous Utilities 
Step 3: Go to E-Way Bills & E-Invoice Management 
Step 4: Go to Generate /Print Ewaybill 

If there is an error in the vehicle number while generating the E-way bill, you can modify the generated E-way bill to correct the vehicle number.
Step 1 : CLick on transactions
Step 2 : Select sale voucher
Step 3: CLick on modify
Step 4 : OPen voucher and change correct vehicle number

If you are getting error Invalid Consignee ship to state code for the given pincode while generating e way bill in BUSY, it means the shipping pincode you have enterd is not belongs to the shipping state. So you have correct the pincode or state which is wrong.

If E way bill is generated externally, then you can ther the E way bill no in the Transport Details window during voucher entry and can also update the vehicle no in that window. But if can not update the vehicle no. in the genrated E way bill.

If you're having trouble making E-invoices in BUSY, here's what to do:
 Step 1:Look for API errors or maintenance messages.
 Step 2:Double-check GST numbers and HSN codes.
 Step 3:Check party details like (address, GSTIN, State etc.)
 If the problem continues, get in touch with customer support for help.

To resolve the issue of showing error distance is too high while generating eway bill after entering correct pin code, you have to enter distance as Zero in transport details window then the eway bill portal automatically pick the distance according to you supplier and recipient pin codes.

To fix this problem, add a zero at the beginning of the numeric part of your vehicle number. Our vehicle numbers usually have 10 characters, but Ladakh vehicle numbers are shorter, with 8 or 9 characters. Adding a zero before the numbers will make it the correct length.

If your GSP ID for the e-way bill portal is invalid you can check the GSP Id that is validating or not 
from GST/VAT 
If GSP not validate then create a new GSP Id from E-way bill portal and then enter in GSP configuration in GST / VAT

IF you are facing an error of vehicle no. then follow the given steps:
Step 1: Open voucher in modify mode 
Step 2: Then while saving invoice, transport detail window will appear
Step 3: Then Change vehicle no. and save the configuration 
Step 4: Then proceed to generate e-way bill

To generate E-Invoices without entering the distance traveled when operating multiple companies from the same location in BUSY, you can enter 0 in the distance field for each company in the transportation window. This will override the automatic distance calculation and allow you to generate the invoices successfully.