Frequently Asked Questions

To handle errors like invalid vehicle number during E-Way Bill generation in BUSY, 
 Step1: you need to ensure that the vehicle number entered is valid and correct. 
 Step2: Double-check the vehicle number format and make sure there are no special characters its matches the required format.

No, we need to send OTP and verify for creating GSP Id on portal through GSP id you can generate E-way bill from BUSY and OTP process provided by portal to ensure the security and authenticity of the process. It helps to verify the identity of the person.

When you cancel an E way Bill from BUSY, the cancellation is reflected not only on the portal but also within the BUSY. This ensures that both the accounting and inventory entries associated with the E way Bill are appropriately adjusted, providing a seamless and accurate cancellation process.

To add vehicle and distance details while generating an e-way bill in BUSY, you need to enter the vehicle number and distance in the respective fields provided in the software. Make sure to enter the correct vehicle number and the accurate distance for a successful e-way bill generation.

Yes there are some tips to avoid the error in generating e-way bill that are mentined below:
1.	Internet connection not available
2.	GSP Id and Password not mentioned in BUSY 
3.	Station and pin code not entered
4.	Vehicle no. format is not correct
5.	Mentioned distance in transport window is wrong
6.	Invalid HSN code of item

Steps for edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration 
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report then generate.

To make changes to the GSTN number or rate in generated E-Way bills, you will need to edit the respective fields in the software where the E-Way bill is being generated. Simply update the GSTN number or rate to the correct information and regenerate the E-Way bill.

To find the option of GSP configuration in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can mention the GSP user id and password.

If your E-way bill is not getting generated due to pincode distance issue to solve it follow this process
1. Go to Transport window and in distance field enter 0 
2. Go to Party master and in distance field enter 0 
It will auto calculate distance in BUSY