Frequently Asked Questions

A GSP is a credential required for generating GST invoices and e-way bills on the government portal. To configure GSP for e-way bill generation, you need to go to:
Step 1 :CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : VAT/GST
Step 5 : Configure GSP

To update your vehicle number details follow this steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can change vehicle number and you can also update vehicle number from transporter window in voucher

To integrate BUSY with E-Way Bill and E-Invoice portals, you need to configure the settings in the software. You will need to enter your credentials for the respective portals in the BUSY. Once the integration is set up, you can generate E-Way Bills and E-Invoices directly from BUSY.

Yes, You need to generate separate GSP api for E way Bill integration as BUSY supports E way bill generation through GSP servers, including Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited. You can create Both the GSP server credentials directly from E way Bill portal.

You can not customise e waybill format as per your need as it is downloaded from e waybill portal and it is according to the provision as per e waybill portal and also try not to make changes in your invoice in BUSY too after e waybill generation.

In BUSY you can directly generate E way bil because you had changed only login pasword not gsp Password. 
E Way bill generate through GSP ID. If still facing then create new id of GSP and mention in gsp configuration then proceed for E way bill generation.

Yes, to set up billing for e-way in BUSY, you need to create a new GSP ID and password on the E-Way bill portal. This new GSP username and password then need to be entered in the GST configuration settings in BUSY to allow E-way bill generation.

Steps for edit the consigned pin code if it is invalid:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

To delete a duplicate entry in BUSY after generating an E-Invoice and E-way bill from BUSY,take backup of your compan and select the duplicate voucher on which E-Invoice and E-way bill did not generate and press shortcut key F8 and click on Yes Option to delete voucher.

If E waybill is not generating, you can check the below options:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and check Ewaybill and gsp configuration 
Step 3:When generating E-waybill check possible error and correct the errors mentioned in report then generate.