Frequently Asked Questions

If forgot login ID of E-Way bill:
Step 1 : LOgin the Portal
Step 2 : Click on forgot login id
Step 3 : Enter register mobile number
Step 4 : Enter captcha
Step 5 : Submit request
Step 6 : Recieve OTP 
Step 7 : Enter OTP and retrive ID

In BUSY, there are different invoice generation options available. You can generate invoices manually or automatically. The software also allows you to customize invoice templates and add your company logo and details. Additionally, you can email invoices directly from the software and view historical invoices.

The Documents required to carry for verification during trasit are E way Bill copy , Invoice or Bill of supply and transporter copy if goods are transported by a transporter.
Further, You can consult for same with a tax professional or refer to official government guidelines.

Yes, there are training videos available for generating E-way bill in BUSY
1. You can visit our Youtube channel BUSY for E-way bill configuration
2. You can check the User's manual of BUSY by following this :
 Go to Help menu in BUSY Or Press F1

If wrong GST details get picked up in the E-Way bill due to software limitations, it can lead to compliance issues. It is important to ensure that the correct GST details are entered in the software to avoid any discrepancies in the E-Way bill.

If issue only in one system when generate e waybill , follow the steps below:
Step 1: Go to control pannel and select firewall
Step 2: Allow BUSY from firewall
Step 3: Go to antivirus setting and exclude BUSY from antivirus
Sep 4: Then restart BUSY and check

Yes, it is expected as while generating e-way bill there is a oprtion of Treat tax and taxable value as invoice value should be no. (if it is yes) then it shows then total amount is showing between invoice value and e-way bill value

To fix the HSN code error when generating E-way bill from BUSY, follow these steps:
Step 1: Open the Items in the bill and check each HSN code by clicking on Validate.
Step 2: If any HSN code is invalid, correct it with the right one.

To turn off the auto generation of Ewaybill option in BUSY you have 
 to follow the steps 
 Step1 open company and go to administration menu 
 Step2 Click on Feature options and select GST VAT option 
 Step3 Disable Required Ewaybill option

Please follow the below steps to get old GSP Id:
Step 1: First to login your E-way bill portal
Step 2: Click on Regisration option of home menu
Step 3: Click on GSP and then send OTP and verify then you will get your all GSP ids