Frequently Asked Questions

Yes, you can re-generate e-way bill again of same invoice after the cancellation of previous e-way bill, through automatic feature of BUSY for E-way bill or you generate e-way bill json & upload on e-way bill portal then also you can generate e-way bill

If showing an error of invalid consignee GSTIN while generating an e way bill in BUSY, then you need check the GST number of party to whom you sold the goods. You can validate the GST number and check if is valid or not.

If you want to verify the E-waybill number on portal and its showing invalid so in that scenario you need to check that the E-waybill number you are trying to verifying is correct or not then contact on E-waybill portal support for further information

The reasons for not generating an E-Way Bill could be due to any errors, such as those mentioned below:
1. Invalid Transporter ID or Vehicle No.
2. Invalid distance between PIN codes, especially if both PIN codes are similar.
3. Invalid HSN code for the E-Way Bill.

E invoice Portal is a third Party tool,To see E invoice enablement option you can contact e invoice Portal Help Line Or contact to your CA for this assistance,we cannot provide information related to it. We can only provide information related to BUSY software.

If wrong GST details get picked up in the E-Way bill due to software limitations, it can lead to compliance issues. It is important to ensure that the correct GST details are entered in the software to avoid any discrepancies in the E-Way bill.

If issue only in one system when generate e waybill , follow the steps below:
Step 1: Go to control pannel and select firewall
Step 2: Allow BUSY from firewall
Step 3: Go to antivirus setting and exclude BUSY from antivirus
Sep 4: Then restart BUSY and check

Yes, it is expected as while generating e-way bill there is a oprtion of Treat tax and taxable value as invoice value should be no. (if it is yes) then it shows then total amount is showing between invoice value and e-way bill value

To fix the HSN code error when generating E-way bill from BUSY, follow these steps:
Step 1: Open the Items in the bill and check each HSN code by clicking on Validate.
Step 2: If any HSN code is invalid, correct it with the right one.

To turn off the auto generation of Ewaybill option in BUSY you have 
 to follow the steps 
 Step1 open company and go to administration menu 
 Step2 Click on Feature options and select GST VAT option 
 Step3 Disable Required Ewaybill option