Frequently Asked
Questions

Q: Can i again generate E-way bill of same invoice on which I had already cancelled the e-way bill

Yes, you can re-generate e-way bill again of same invoice after the cancellation of previous e-way bill, through automatic feature of BUSY for E-way bill or you generate e-way bill json & upload on e-way bill portal then also you can generate e-way bill

Q: What should I check if the consignee GSTIN is showing as invalid in the E-Way bill in BUSY?

If showing an error of invalid consignee GSTIN while generating an e way bill in BUSY, then you need check the GST number of party to whom you sold the goods. You can validate the GST number and check if is valid or not.

Q: What is the process to get my E-Way Bill number verified if it shows invalid on the portal?

If you want to verify the E-waybill number on portal and its showing invalid so in that scenario you need to check that the E-waybill number you are trying to verifying is correct or not then contact on E-waybill portal support for further information

Q: My e-invoice is getting generated but the e-way bill is not. What could be the reason for this?

The reasons for not generating an E-Way Bill could be due to any errors, such as those mentioned below: 1. Invalid Transporter ID or Vehicle No. 2. Invalid distance between PIN codes, especially if both PIN codes are similar. 3. Invalid HSN code for the E-Way Bill.

Q: I am unable to see the e-invoice enablement option under Registration in the portal. What should I do?

E invoice Portal is a third Party tool,To see E invoice enablement option you can contact e invoice Portal Help Line Or contact to your CA for this assistance,we cannot provide information related to it. We can only provide information related to BUSY software.

Q: I am getting invalid transporter ID

To solve this issue we need to follow below steps: Step 1 : ModiFinancial Year sales transaction click on Vch. detail click on tranaspoter details click on double click to update GSTIN/ID and put details and then put proper ID it will resolve this issue.

Q: How are e-invoices different from e-way bills?

An E-way bill is a digital document necessary for goods transportation, tracking their movement from one place to another. On the other hand, an E-invoice is a digital tax invoice designed to prevent tax evasion and ensure timely GST input provision to the buyer.

Q: What happens if an e-way bill expires before my goods reach the customer?

If an e-way bill expires before your goods reach the customer, you will need to generate a new e-way bill for the transportation of the goods. It is important to ensure that the e-way bill is valid and updated during the entire transportation process.

Q: What if vehicle breaks down and I need to extend e-way bill validity?

If vehicle break down and need to extend, you need to follow process : Step 1 : Notify e-way bill portal Step 2 : Locate e-way bill Step 3 : Update details Step 4 : Submit update Step 5 : New QR code Step 6 : Carry updated e-way bill

Q: What are the costs associated with the generation of e-invoices in BUSY?

There are no such other charges for generation of e-way bill Furthermore, if your BLS (BUSY License Subscription) is active then the respective feature is working. Otherwise, you need to renew or activate your BLS to take advantage of the automatic generation of e-way bills.

Find Solutions to Common Issues Related to taxation - e way bill generation

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Can i again generate E-way bill of same invoice on which I had already cancelled the e-way bill

Yes, you can re-generate e-way bill again of same invoice after the cancellation of previous e-way bill, through automatic feature of BUSY for E-way bill or you generate e-way bill json & upload on e-way bill portal then also you can generate e-way bill

What should I check if the consignee GSTIN is showing as invalid in the E-Way bill in BUSY?

If showing an error of invalid consignee GSTIN while generating an e way bill in BUSY, then you need check the GST number of party to whom you sold the goods. You can validate the GST number and check if is valid or not.

What is the process to get my E-Way Bill number verified if it shows invalid on the portal?

If you want to verify the E-waybill number on portal and its showing invalid so in that scenario you need to check that the E-waybill number you are trying to verifying is correct or not then contact on E-waybill portal support for further information

My e-invoice is getting generated but the e-way bill is not. What could be the reason for this?

The reasons for not generating an E-Way Bill could be due to any errors, such as those mentioned below:
1. Invalid Transporter ID or Vehicle No.
2. Invalid distance between PIN codes, especially if both PIN codes are similar.
3. Invalid HSN code for the E-Way Bill.

I am unable to see the e-invoice enablement option under Registration in the portal. What should I do?

E invoice Portal is a third Party tool,To see E invoice enablement option you can contact e invoice Portal Help Line Or contact to your CA for this assistance,we cannot provide information related to it. We can only provide information related to BUSY software.

I am getting invalid transporter ID

To solve this issue we need to follow below steps:
Step 1 : ModiFinancial Year sales transaction click on Vch. detail click on tranaspoter details click on double click to update GSTIN/ID and put details and then put proper ID it will resolve this issue.

How are e-invoices different from e-way bills?

An E-way bill is a digital document necessary for goods transportation, tracking their movement from one place to another. On the other hand, an E-invoice is a digital tax invoice designed to prevent tax evasion and ensure timely GST input provision to the buyer.

What happens if an e-way bill expires before my goods reach the customer?

If an e-way bill expires before your goods reach the customer, you will need to generate a new e-way bill for the transportation of the goods. It is important to ensure that the e-way bill is valid and updated during the entire transportation process.

What if vehicle breaks down and I need to extend e-way bill validity?

If vehicle break down and need to extend, you need to follow process :
Step 1 : Notify e-way bill portal
Step 2 : Locate e-way bill
Step 3 : Update details
Step 4 : Submit update
Step 5 : New QR code
Step 6 : Carry updated e-way bill

What are the costs associated with the generation of e-invoices in BUSY?

There are no such other charges for generation of e-way bill
Furthermore, if your BLS (BUSY License Subscription) is active then the respective feature is working. Otherwise, you need to renew or activate your BLS to take advantage of the automatic generation of e-way bills.

Frequently AskedQuestions