Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can you provide my old/temporary GSP ID that was created by your earlier support agent?

Please follow the below steps to get old GSP Id:
Step 1: First to login your E-way bill portal
Step 2: Click on Regisration option of home menu
Step 3: Click on GSP and then send OTP and verify then you will get your all GSP ids

What penalties can I face if my e-way bills are not compliant with GST rules?

The penalties for non-compliance with GST rules for e-way bills can vary depending on the specific violation. It is recommended to refer to the GST rules and regulations or consult with a Chartered Accountant (CA) to understand the penalties associated with non-compliant e-way bills.

How can I check the status of different auto bill generation services in BUSY?

To check the status of different auto bill generation services in BUSY, you can go to the "Configuration" menu and select "Auto Bill Generation". From there, you will be able to see the status of each service and whether it is enabled or disabled.

How do I change the e-way bill configuration to use a different GSP server?

If you want change gsp id for e-way bill configuration please follow these steps: 
1. Go in administration
2. Then go in configuration
3. Then Go in features/option then GST/VAT
4. Then Go in Gsp configuration and mention updated Gsp

Why is the E way bill not displaying full details, showing only a summary?

To print E way bill in details, follow these steps:
Step 1: Go to Administration section then click on Configuration menu.
Step 2: Select features/option then choose the GST/VAT tab
Step 3: Now, Click on E way configure tab then select detailed for E way bill format.

What happens if an e-way bill expires before my goods reach the customer?

If an e-way bill expires before your goods reach the customer, you will need to generate a new e-way bill for the transportation of the goods. It is important to ensure that the e-way bill is valid and updated during the entire transportation process.

What if vehicle breaks down and I need to extend e-way bill validity?

If vehicle break down and need to extend, you need to follow process :
Step 1 : Notify e-way bill portal
Step 2 : Locate e-way bill
Step 3 : Update details
Step 4 : Submit update
Step 5 : New QR code
Step 6 : Carry updated e-way bill

What are the costs associated with the generation of e-invoices in BUSY?

There are no such other charges for generation of e-way bill
Furthermore, if your BLS (BUSY License Subscription) is active then the respective feature is working. Otherwise, you need to renew or activate your BLS to take advantage of the automatic generation of e-way bills.

Common mistakes causing E-Way bill generation failure in BUSY. How to avoid?

Some common mistakes that can cause E-Way bill generation failure in BUSY include incorrect vehicle number, incorrect product details, and incorrect tax rates. To avoid these mistakes, double-check all information before generating the E-Way bill and ensure that all details are accurate and up-to-date.

How to generate e-invoices with the desired serial numbers in BUSY?

To generate e-invoices with desired serial numbers in BUSY, you can enter the desired serial number in the Invoice Number field and proceed with generating the e-invoice. If you are using manual voucher numbering, you can add the serial/invoice number as per your need.
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