Frequently Asked Questions

BUSY is not a shipping service, but a software that helps you record and manage your transactions for shipping goods. You can also use BUSY to generate an e-way bill, which is a document required for the movement of goods across states in India.

If you are facing login errors on the E-way portal, you have two options: you can either contact the portal helpdesk for assistance, or you can try again after some time, especially if the issue is due to technical problems on the E-way portal.

BUSY does not have any provision to modify the E way bill or extend the E way validity once generated. For further assistance, you can check the E way portal for the same information or seek guidance from a Chartered Accountant or tax professional.

To find GSP configuration in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can mention the GSP user if and password.

Currently we have no provision in BUSY for configuration of email or sms for e-way bill notifications 
Moreover, it is possible to create e-way bills in bulk and manually review the audit report in the e-way bill Management option provided in GST miscellaneous utilities.

An E-way bill is a digital document necessary for goods transportation, tracking their movement from one place to another. On the other hand, an E-invoice is a digital tax invoice designed to prevent tax evasion and ensure timely GST input provision to the buyer.

To solve this issue we need to follow below steps:
Step 1 : ModiFinancial Year sales transaction click on Vch. detail click on tranaspoter details click on double click to update GSTIN/ID and put details and then put proper ID it will resolve this issue.

No, deleting a voucher after E-Way bill generation in BUSY does not automatically delete it from the E-Way bill.portal as Deleteing a voucher is part of internal books that we maintain in the software it will not made any changes on portal data

You add the eway bill details in the e invoice, In the transport details window you have to enable the option generate E way bill with E invoice then both will get generate simultaneously and shows eway bill details in e invoice print.

If the e way bill number is not showing in BUSY after generation e way then can mention e way bill number manually in the transport window of the voucher. This issue arises when an e way bill is generated from the portal.