Frequently Asked Questions

Some common mistakes that can cause E-Way bill generation failure in BUSY include incorrect vehicle number, incorrect product details, and incorrect tax rates. To avoid these mistakes, double-check all information before generating the E-Way bill and ensure that all details are accurate and up-to-date.

To generate e-invoices with desired serial numbers in BUSY, you can enter the desired serial number in the Invoice Number field and proceed with generating the e-invoice. If you are using manual voucher numbering, you can add the serial/invoice number as per your need.

BUSY is not a shipping service, but a software that helps you record and manage your transactions for shipping goods. You can also use BUSY to generate an e-way bill, which is a document required for the movement of goods across states in India.

If you are facing login errors on the E-way portal, you have two options: you can either contact the portal helpdesk for assistance, or you can try again after some time, especially if the issue is due to technical problems on the E-way portal.

BUSY does not have any provision to modify the E way bill or extend the E way validity once generated. For further assistance, you can check the E way portal for the same information or seek guidance from a Chartered Accountant or tax professional.

To find GSP configuration in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on the GSP Configuration and can mention the GSP user if and password.

Currently we have no provision in BUSY for configuration of email or sms for e-way bill notifications 
Moreover, it is possible to create e-way bills in bulk and manually review the audit report in the e-way bill Management option provided in GST miscellaneous utilities.

If there is an error with the automatic e-way billing charge, you will need to check the error message or possible errors to identify the issue. Once you have identified the error, you can correct it and try generating the e-way bill again.

To encode distances for EV bills in BUSY, you need to go to the Transaction window and enter the distance between the pincodes in the Distance field. Once you have entered the distance, the EV bill will be generated with the encoded distance.

If your e-way bill shows "Invalid" status on BUSY, it means that there is an issue with the e-way bill on the GST portal. You will need to check and correct the e-way bill status on the GST portal to resolve this issue.