Frequently Asked Questions

To apply for an E-Way Bill EBN (E-Way Bill enrollment), you need to have a common enrollment number instead of just a GST number. You can enter the common enrollment number in the designated field while generating the E-Way bill.

The easiest way to identify and correct invalid items before generating E-way bill is to validate each item in the bill by pressing Alt+M on each item. This will help identify any invalid codes and allow you to correct them.

RCM (Reverse Charge Mechanism) transaction exempted from e-invoicing as per Gst regulations
 Moreover,GST-registered individuals must pay GST on a reverse charge basis when they receive taxable supplies from unregistered persons. However, this transaction is not subject to E-Invoicing requirements

In BUSY, when generating an E-way Bill with the option to club item details based on HSN and unit, the item details are merged according to HSN and unit. As a result, the item description column will display blank data.

No, there is no provision to generate e-way bill through the app.
E-way bill can be received only through the BUSY setup that you are using on your system.
Apart from this you can also share your feedback with us for this.

There is no provision for you to separately enter the service return in BUSY,In BUSY,you can create a service as an item for sale or purchase,and you will also need to enter SALE RETURN and PURCHASE RETURN for its return.

To check status of generated E-Way bill:
Step 1 : Visit E-Way bill portal, login with credentials
Step 2 : Go to E-Way bill section
Step 3 : Search
Step 4 : Enter E-Way bill number
Step 5 : GO 
Step 6 : View status

If you are facing issue with Pinnacle GSP ID in BUSY, then you can switch to webtel GSP Id if you have configure it in GSP Configuration. Otherwise you have to create webtel id from the e way bill portal.

When generating an E-way bill for export, ensure to check the following things: Step 1: Check sale type Export-Taxable,Export-ZeroRated Step 2: Account Master: Country Name, state other, Pin code as 999999,Shipping Bill no.,Shipping Bill Date , Port code ,Port Address.

BUSY calculates the distance for e-way bills based on the pincodes of the supplier and recipient. The distance may vary depending on the pincodes, as they can change. Further you can fix the distance for a party in their master.