Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What other e-way bill integration features does BUSY support?

With BUSY, you can generate automatic E way bill through GSP which can be created from the e way bill portal. Further also provide more option to generate an e way bill such as JSON and As per Govt. Template.

I need to generate an E-Way bill for a sale I made previously. If I generate the bill now, will it show today's date instead of the actual transaction date? How can I generate a backdated E-Way bill?

E-way bill generation date can not be change if you generate the E-way bill of previously generated bill the date on E-way bill will be current dtae .There is no any provision to change the e-way bill generation date.

My E-Way bill is not getting generated for the full invoice amount. Why is that happening and how can I fix it?

E-way bill is not getting generaed for the full invoice amount, reason is mentioned below:
1. If in item master the option Skip from GST portal is enabled
2. If in E-way bill configuration selected Taxable Amount instead of Bill Amount

I am still getting errors when generating export bills after entering the pin code. What could be wrong?

Please provide the additional details about the error which is showing while generating the eway bill for export transaction from BUSY. Further you can check that all relevant fields are mentioned in voucher like tranporter details, pincode, location etc.

Can I generate an e-way bill for goods that are being transported by a courier agency in BUSY?

Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional

My vendor's GST is blocked. How can I proceed with e-way bill generation in such a case?

If your vendor's GST is blocked, you will not be able to proceed with e-way bill generation. In such a case, you should contact the consignor and the E-Way bill portal helpline to get the vendor's GST number activated.

What do I do if an e-way bill is generated twice on the same document number?

No it is not possible to generate E-waybill twice on the same document number
If still you want to generate E-waybill again on the same document number you need to cancel old E-waybill,only after that you can generate new E-waybill

What information do I need to provide in Section A and B of the E-way bill?

In Section A of the E-way bill, you need to provide information such as the name, address, and GSTIN of the supplier (seller). In Section B, you need to provide the name, address, and GSTIN of the recipient (buyer).

I'm facing issues while generating E-way bills on GST portal. How can I resolve this?

If you are facing issues while generating E-Way bills on the GST portal, the best way to resolve this is to contact the GST portal helpline. They will be able to assist you in troubleshooting and resolving the problem.

I am getting error in HSN code validation. What should be the HSN code format?

The taxpayers, having Aggregate Annual Turn Over (AATO) above Rs 5 Crore, shall use atleast 6 digit HSN code in the e-Invoices and e-Waybills and other taxpayers shall use atleast 4 digit HSN code in E-Invoices and E-Way Bills.
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