Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Will my sales get impacted if e-way bills are not generated?

Yes, your sales may get impacted if e-way bills are not generated. E-way bills are required for the movement of goods exceeding a certain value, and not generating them can lead to non-compliance with tax regulations and potential penalties.

Where can I find the e-way bill number that is auto-generated?

BUSY generates an e-way bill number for each e-way bill that you create. This number is displayed on the invoice and the e-way bill print. You can also check the e way bill no in the Transport details window.

What are the different documents needed for generating valid e-way bills?

There are no such documentation required for generation of e-way bill in BUSY
Further, it is necessary to enable the automatic generation feature for e-way bills, configure it with the GSP IDs, and then proceed to generate automatic e-way bills.

What is the process for filling transport details for e-way bills?

To fill transport details for e-way bills in BUSY, you need to go to the transport window and enter the necessary information such as transport name and transport bill number. These details are mandatory for generating the e-way bill.

How are e-invoice credentials different from GSP credentials in BUSY?

E-invoice credentials and GSP credentials in BUSY are different. E-invoice credentials are used to generate e-invoices and e-way bills, while GSP credentials are used to connect BUSY with the government portal for accessing and validating these invoices and bills.

Pick dispatch details from a different materials center in BUSY.

To Pick dispatch details from a different materials center in BUSY Follow these steps:
While Generating Invoice in Trsanport window take Transaction type Bill to Ship to.
Option yes for pick from address in material center option .

How quickly does BUSY support resolve email/eBay bill related issues?

The speed at which BUSY can resolve email / eway bill issues may vary depending upon the complexity of the issue and availability of agents. It is best to contact customer support for more accurate estimate of resolution time.

What are the different transaction types supported for e-bill generation?

In BUSY, there are multiple transaction types available for E way bill genertaion, including Regular transaction, Bill to ship to transaction, Bill from dispatch from transaction, and a combination of Bill to ship to with Bill from dispatch from.

My vendor's GST is blocked. How can I proceed with e-way bill generation in such a case?

If your vendor's GST is blocked, you will not be able to proceed with e-way bill generation. In such a case, you should contact the consignor and the E-Way bill portal helpline to get the vendor's GST number activated.

What do I do if an e-way bill is generated twice on the same document number?

No it is not possible to generate E-waybill twice on the same document number
If still you want to generate E-waybill again on the same document number you need to cancel old E-waybill,only after that you can generate new E-waybill