Frequently Asked Questions

There could be various reasons for facing login issues with the e-invoicing portal. To troubleshoot authentication errors, one can try resetting the password, checking the internet connection, clearing cache and cookies, or contacting the portal's customer support for assistance.

When your E-way bill is generated but not printing check the follow mentioned points: 
1. Chrome should be set as default browser
2. Dot net framework should be installed
3.BUSY should be run as Administrator
4. PDF reader should be installed 

To ensure accuracy, review the voucher entry by confirming the appropriate sale type and applying tax correctly in the billing details. When selecting the itemwise sale type, then to be ensure the accurate tax category in the item master.

If you detect an invalid E-Way Bill code after dispatching your consignment, you may face penalties and legal consequences. It is important to ensure the accuracy of the E-Way Bill code before dispatching the consignment to avoid any issues.

To generate an e-way bill in BUSY, you need to enter the party details, item details. Additionally, you may need to provide other relevant information such as the location, quantity, and any additional charges associated with the e-way bill.

You are getting a duplicate voucher ID error for E-Way bill because the voucher number you are trying to use has already been used for another E-Way bill. Each voucher number needs to be unique to avoid this error.

Yes you can generate Ewaybill before uploading E invoice for that you need 
 to select Ewaybill Y only while transport details box will apprear then after generation of ewaybill you can enable E invoice and generate the same

Yes, an e-way bill is required for shipment going to a SEZ.
For SEZ bill You need to create a new Sale Type for SEZ and select in that voucher 
and create the voucher and then generate the E=way bill

If your GSTIN has been cancelled, you will not be able to generate e-way bills as the GSTIN is required for the process. You will need to reactivate or update your GSTIN in order to generate e-way bills again.

Yes, your sales may get impacted if e-way bills are not generated. E-way bills are required for the movement of goods exceeding a certain value, and not generating them can lead to non-compliance with tax regulations and potential penalties.