Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I generate an e-way bill in BUSY?How do I change my BUSY username and password?
To generate an E way bill from BUSY, you can follow these steps:
Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 4: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 5: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill generation.
To change Username and Password in BUSY, you can follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Modify button.
Step 4: Select the user of which you want to change username and password.
Step 5: Change the username and password and save changes.
Please make sure to take backup of your data before deleting process.
How to generate an e-way bill for goods exchanged as part of an exhibition or trade fair?
To generate an E-way bill for goods exchanges as part of an exhibition or trade fair, you need to create material issue to party voucher by follow the below process:
1.You need to create Material issue to party voucher by follow these steps:
Step 1: Go to transaction then select Material issue to party voucher type
Step 2: Then click on Add option and create the invoice with required details and Make sure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 3: Afterward, Select Y for E Way Bill required option and also mention station and Pin code in transport window along with transporter or Vehicle number.
Step 4: After Saving the Invoice, Click on YES to generate E-Way Bill and then select Automatic mode for it.
Step 5: Then Click on check possible errors tab and rectify the errors if have
Step 8: After error rectification , click on view & generate E way option
Step 9: Cross verify the details appear in window and generate E way.
Is there a way to update a generated E-way bill without cancelling it?What is the process of cancelling an E-way bill and generating it again?
Yes, there a way to update a generated E-way bill without cancelling it
You can enter return voucher for it and generate e-way bill of a voucher and then enter new voucher with all modification and generate e-way bill of a voucher .
Please follow the process for cancelling and re-generating an E-way bill from BUSY:
Step 1 : Open a voucher of which you want to cancel an E-way bill
Step 2 : You have press ctrl+x on voucher then do want to cancel a voucher window will appear you have to press Yes, basically you have to cancel whole voucher then only you can cancel an e-way bill from BUSY
Step 3 : You have to select the reason for cancelling an e-way bill same as portal
Step 4 : Open a same voucher again and press again ctrl+x on it to re-active the cancelled voucher
Step 5 : Then you have to enter whole voucher again with correct details and then you can generate e-way bill.
or you can canecel an e-waybill direct from E-way bill portal if you want to cancel onliy e-way bill not a voucher.
Can I generate an E-Way bill for goods transported between bonded warehouses or other customs facilities?How do I generate an E-Way bill in BUSY?
Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional
To generate E-waybill feature in BUSY without error you can follow below steps :
Step 1: Go to E-waybill portal then create gsp id from the portal
Step 2: Then open your BUSY then Go to administration tab then click on configuration option
Step 3: Then click on features & option then click on GST/VAT option
Step 4: Then enable E-WAYBILL required option and set gsp id and config then save it
Step 5: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it"
Step 6: Ensure that your machine is connected with the internet and BUSY is excluded from the firewall and antivirus
Step 7: Make sure ewaybill required option is yes in transport window and all the details such as hsn codes,gst number,address,location and other fields etc should be correct
Step 8: Always check possible errors before proceeding for the e-waybill generation
I am unable to find the E way bill feature in BUSY. How can I enable it?
To enable the E Way Bill feature in BUSY follow the below steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
How to generate an automatic E way bill in BUSY?
To generate the E Way Bill automatic in BUSY, follow the below steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
How can I configure automatic e way bill in BUSY?
To configurethe E way Bill automatic in BUSY, follow these steps:
Step 1: Open BUSY Accounting software and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
What is the process to modify or cancel an existing e-way bill?
As per Government norms, once an E-way bill is generated, it cannot be edited or modified. However, if the E-way bill is generated with incorrect information, it can be cancelled and then generated afresh.
In BUSY, we can cancel the E way bill with the invoice.
Please follow the below step to cancel E way bill from BUSY :-
Step 1: Go to transaction
Step 2: Click on required voucher type .
Step 3: Click on modify and open the invoice
Step 4: Press Ctrl+X shortcut to cancel invoice with e way and mention the remark for same.
If you want to cancel an e-way bill without an invoice, the cancellation process must be done through the E-way portal.
Please follow the below steps to cancel E way Bill from E way portal :-
Step 1: Login E way portal
Step 2: Go to E way bill section and select cancel option.
Step 3: Enter the E way bill number and can cancel the E way.
Note - The time limit to cancel E way bill is within 24 hours.
How do I provide feedback and suggestions for the software?How can I generate e-waybills in BUSY?
To provide feedback and suggestions for the software, you write us on support@busy.in .
To generate an E way bill from BUSY, you can follow these steps:
Step 1: First you need to enable eway bill option for invoices by going to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select voucher type such as sales, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable the option Input Transport Details and Generate E way bill After Saving then save.
Step 5: Now, go to Transaction menu and select the voucher as required.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure all the eway bill related configurations are completed.
How can i generate webtel ID for e-way bill generation in BUSY ?
To generate e-way bill ID then follow the given steps:
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option
Step 6: Click on GSP option
Step 7: Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Add New option
Step 11: select GSP server named as Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention both GSP server user name and password in GSP configuration box under GST/VAT feature in BUSY
Step 16: Validate both GSP credential and save the configuration
